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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patricia, thank you for choosing to stay at our hotel. We are sorry that your experience was not so pleasant. We hope we will have another occasion to meet your expectations. Sincerely, General Manager
For being located near a freeway, the room was quiet/clean (except the carpet) and the air conditioning was excellent.
Business response:
Thanks for evaluating your stay. We are glad you to read you liked our attentive service and that our location was perfect for your needs. That being said, we are sorry for the cleanliness issue you encountered at our hotel and regret the inconvenience it caused. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We truly hope you will consider giving us another opportunity to serve you. Sincerely, General Manager
Close to Tacoma Mall Would have been much better had they been able to provide a hair dryer. My wife hasn't had to pack a hair dryer for over 10 years. The front desk said they had "very few" and were unable to locate one. Also gated parking wasn't very secure... people tailgating guests into the parking log.
Business response:
Todd, thank you for your visit. Although you enjoyed your overall time with us and liked our convenient location, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. I will be sure to share your concern with the management to see where we can make improvements. We appreciate you being our guest and hope to have the opportunity to serve you and your wife better in the future. Sincerely, General Manager
Just ok At 2nd day, no hot water in bath room.
Business response:
Thank you for staying with us. We are glad your overall stay was comfortable. However, we are sorry for the inconvenience you experienced as you does not get hot water. I have shared your feedback with my maintenance team to ensure this does not happen again. It was a pleasure to have you as our guest, and we hope to see you soon. Sincerely, General Manager
Close to shopping and restaurants Everything about the hotel itself is mediocre Not too much of anything Only complaint is ease of access for wheelchairs needs to improve.
Business response:
Stella, we appreciate you staying with us. We are pleased you had an overall nice visit and loved our location. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Not worth the price. Room was ok. No blow dryer, kitchen but no dishes? Very skimpy on amenities. 1 bar of soap and only shampoo. Priced way too high for what you get. Next time I will stay elsewhere.
Business response:
Pamela, thank you for the feedback. I am saddened to read we missed meeting your expectations while you were here. Kindly be familiar, our suites are designed for guests staying multiple nights desiring home-like living, and they often bring their own bath amenities such as hairdryers and toiletries. These items are available and are complimentary at the front desk. Kitchenware for your suite is also available with them to ensure cleanliness. We sincerely apologize if you were not communicated properly while checking-in. Ple... read more
Thin walls Great service, clean room, comfortable bed. Only actual problem was the neighbors drunk and arguing loudly from 4am to dawn.
Business response:
Thank you for sharing a feedback about your stay. We are glad your overall experience was enjoyable, but we are sorry for the noise issue you had and the inconvenience it caused. When made aware of these situations, our front desk staff is trained to have appropriate conversations with our guests to resolve such issues. We appreciate your feedback and hope you will stay with us again in the future. Sincerely, General Manager
easy place to stay, nothing special, but the bed was comfortable
Business response:
Thank you for choosing us. We are glad to read you had a comfortable stay with us and that you liked all that we have to offer. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
For Tacoma it was good! Most affordable hotels in Tacoma are run down this one was fine
Business response:
Craig, thanks for being our guest Extended Stay America- Tacoma – South. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,594 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.