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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Sleep! The hotel itself was fine. Room was clean and hotel staff was nice. But the people staying above me made it un-enjoyable. They were so loud, jumping up and down and it honestly sounded like there was a heard of elephants above me. I called the front desk multiple times to complain and it still continued. The hotel should have done more to try to keep these people quiet while others were trying to sleep. Very disappointed.
Business response:
Thank you for providing us with details about your stay. I’m sorry to hear that you had multiple issues with noise during your stay. I have brought this up to the staff and we will work on handling the noise issue better. Thank you for sharing your experience with us and for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Much nicer than I expected I'd never before stayed at an Extended Stay hotel, but had the impression from what I've read about them that they tend to be a little run down. Not this one, very well maintained and clean. I found it to be a good value and will stay there again when we visit our daughter at the local university.
Business response:
Thank you for taking the time to write a review about your stay. I am pleased you found our facilities clean and convenient for your stay. It is also great to see you mentioned we are a good value. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great place We always stay here when we visit Tacoma, WA....This trip was an upgraded room since our room wasn't ready, so instead of them telling us to come back when the room was ready, they upgraded us. Nice surprise. Staff was always friendly and provided everything we needed. We would stay here again
Business response:
Thank you for sharing your experience with us. It is pleasing to see you were well accommodated by our staff and provided with excellent customer service while having a quiet, comfortable stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
We were greeted by friendly staff. Our stay overall was good. My only complaint is the rooms do not have coffee, however it is brewed daily in the lobby with a grab and go breakfast. Which consisted of muffins, fruit, oatmeal, and granola bars. The location was convenient to an event we attended.
window opens to parking lot on first floor.
Business response:
Thank you for taking the time to write a review. I'm glad you room went well except for where the window opens. We will be sure to try to inform guests about this in case it isn't their preference. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
No wash cloths in room. In fact all towels were sparse. Requested a hair dryer - didn't have one to lend. Grab and Go breakfast - BOTH pots of coffee were empty.
Had planned to stay with relatives bt there was too much noise at there home because they are so close to a major street. So we were looking for a very quiet room. We did get a little noise because I room was near a freeway. Bu it was tolerable
Business response:
Thank you for your recent review of your stay. I sincerely apologize that the location of the room was not ideal during your stay. If you choose to stay with us again just let us know your preference for the location of your room and will try to accommodate that.Thank you very much for providing us with your feedback.
Fair for the price. Few minor negatives. Decent for the price. Negatives were: no cup in the bathroom or anywhere. One waste basket...in bathroom only. Clock in room was waaaay off on setting. Plus was the friendly staff and location near mall, etc.
Business response:
We appreciate you taking the time to write a review. I am pleased you found our location suitable and that our staff was accommodating during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,460 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.