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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I've been coming to your hotels for a long time, and have seen the changes. the vents in the bath rooms don't work, amenities are gone, just soap. you now have to ask, and bring up dishes....cutting corners. you could as least fill the ice cube trays when you know people have already reserved a room. Sorry! your quality has gone down.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to read that our amenities did not meet your expectations and that the vents in your bathroom did not work. In response to your review, I will have my maintenance engineer inspect and repair our bathroom vents as needed. As well, we now keep our dishware at the front desk to ensure you are receiving a fresh, clean set upon your arrival. I am grateful for the feedback you provided so we... read more
works for me I stay here every time I am in Tacoma. Price is reasonable and hotel is exactly what I expect every time.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are happy to hear that you enjoyed your stay and our affordable rates. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again to repeat your experience with us.
Ample accommodations. Excellent staff I was greeted and helped with my bags. The main problem was the difficulty in getting public transportation to the University.
Business response:
We want to thank you for taking the time to post a review of your stay. We are glad to know that we were able to provide you with a spacious room and a comfortable bed. We are also thrilled to read that you received such excellent service from the staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great for UPS Parents We stay here when visiting our daughter who attends the University of Puget Sound. It is reasonably close to the campus, and relatively inexpensive. Best value near the campus, in my opinion. A change from previous visits is that you now need to request kitchen items (like a container with silverware and dishes). Before, they were in the room. Not a big deal for us. We don't make a lot of use of the kitchen, but it's handy for storing restaurant leftovers in the fridge, and reheating them in the microw... read more
Business response:
I want to thank you for taking the time to post a review of your stay. We are so pleased to know that we were able to provide you with a comfortable stay while visiting your daughter. We are glad that our location worked out so well for you and that you found your bed to be comfortable. The staff and I would like to thank you again for posting your review. We hope to have another opportunity to welcome you back in the future!
Tacoma Extended Stay Staff was great. Room amenities had to be requested. I did not enjoy being put in a handicapped room. Enough time for that later in life. I would stay again but request regular room. Location was good for me.
Great location and service! The staff was friendly and efficient. The room clean and comfortable. The location was convenient.
Business response:
Thank you for taking the time to write a review of your stay. I am proud of our team for providing you with a clean and comfortable place to stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
business trip The hotel was close to where I needed to go in Tacoma so location was great. I came in super late or early and the person behind the desk was extremely nice and quick to getting me to my room. The room was clean and the bed was very comfortable. It was a great value and would stay there again.
Hotel experience The hotel was quite but the room was dirty. There was hair left in the bathroom and the room smelled awful.
Business response:
The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room had issues with cleanliness. To prevent this from happening again, I will be meeting with my housekeeping staff to review cleanliness standards and procedures. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.2 star rating with 1,443 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.