This profile has been claimed by the business owner or representative.
Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
get what you pay for aside from the strong smell of cig smoke in the lobby the reset is just basic. water pressure was stronger at the kitchen and bathroome sink than the shower. lot's of construction trucks/companies using the hotel for their stay. which is better than shady characters. i would take my child there for an overnight even if she's 12. for my husband and myself an overnight stay for a concert 2 minutes away it was fine.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will make sure we are carefully inspecting rooms to ensure they are up to our company’s high standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
No ice ! For $145 pet night it was hard to believe there was no ice machine available nor was there ice in the freezer in the room as it wasn't even turned on. So after a long journey, when all you want Is a drink with some ice, we were burnt. Such a small thing that really made things less enjoyable
Business response:
Thank you for your review regarding your recent stay at our hotel. I sincerely apologize that our amenities were not to your satisfaction. In response to your feedback, I will pass along your comments to our corporate office. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Would be great but... The review would have been higher if not for the bedbugs we were getting bit from every night. The staff was super friendly and nice and even changed out our AC quickly when it stopped working. But being covered in itchy bites is always a bummer.
Super Staff Very friendly staff extremely friendly and very helpful. Nice clean room with a kitchen excellent
Business response:
I want to thank you for taking the time to post a review of your stay. I am so glad you enjoyed our fully equipped kitchens and our clean rooms. I truly appreciate your comments about our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
OK stay. No ice available. One cup in room. No clean towels daily surprised us. Convenient location. Good restaurant across street. Price high for quality. OK stay. Here for golf tourney.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know that our amenities were not what you expected. We are sorry for this issue, but are happy to read that we provided you with a clean room and a convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great staff and very clean The stay was great as always we live the staff and rooms. This is our go to place.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly staff and comfortable rooms. I am thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Well-run and clean Very comfortable and clean. The staff was very accommodating and helpful. The neighborhood is not the best, but if you're driving in and out, it's not a problem. Wish they had a pool and/or jacuzzi.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our location was not convenient for your needs. Still, we are so glad to know that we were able to provide you with a clean and comfortable room and great customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,594 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.