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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the location, but my room smelled terrible, wasn't clean, light didn't work. Chairs were filthy and the bathroom was not clean.
Business response:
Dear Fady, Please accept our sincere apologies for not meeting your expectations during this visit. Cleanliness is a top priority for all our employees, and we take these concerns very seriously. We will address this matter with our head of housekeeping and the department associates to ensure this is not repeated. We appreciate you bringing this to our attention and are grateful for your patience. We would welcome another opportunity to show you the outstanding stay you deserve. Until then, safe travels.Sincerely,Hotel Manag... read more
Weird layout; no sheets There was no sheets pillows or blankets in the room for the pull out couch. There was a roach that crawled out of the vanity for the sink. The room was also a really funky layout that didn’t make much sense.
Business response:
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are top priorities, and we deeply regret the presence of pests and the lack of necessary linens for the pull-out couch. Additionally, we are sorry to hear the room layout did not meet your expectations. Your concerns are important to us, and we will address them with our team to ensure a better experience moving forward. We appreciate your patience and hope to have the opportunity to... read more
We were paying $154 p/n and me and my wife were assigned to a room with shower not in good condition, not clean. Shower and bed are among the most important things. We asked to be change. They did. We noticed that were others room with better showers conditions at least the one they gave us after our complaint.
Business response:
Dear Maximo, We apologize for the initial inconvenience with your room and appreciate you bringing it to our attention. Ensuring a clean and comfortable stay is our priority, and we’re glad we could offer you a better room. Your comments help us improve, and we will address these concerns with our team. We value your stay and hope to provide an even better experience in the future. Sincerely,Hotel Management
Horrible Horrible horrible horrible Room was dirty, mold everywhere, very bad smell Sofa seemed like it was off the street Bed very uncomfortable I could barely breathe Microwave had rust and fridge was making loud noises all night They say it’s a suite but not utensils or dishes etc The breakfast is just granola bars and coffee
Business response:
Dear AbdulThank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet our standards and that you encountered cleanliness issues, as well as discomfort with the room amenities. Your comments about the suite and breakfast options are invaluable, and we are actively addressing these concerns to improve our offerings. Please know that we take your concerns seriously and are committed to making necessary changes to enhance our guests’ experiences.Sincerely,Hotel Management
Deposit is extremely high, almost as much as room reservation, and front desk clerk was not very accommodating or helpful.
Business response:
Dear Andrea, We apologize for any frustration caused by the deposit requirement and the service you received at the front desk. Our goal is to provide a seamless and positive experience for all our guests, and we regret that we did not meet your expectations. Your comments will be addressed with our team to improve our service and communication. We hope you’ll consider staying with us again, and we look forward to welcoming you back.Sincerely,Hotel Management
Customer service is very bad, rude, I was greeted by Rosa in a very incorrect manner and fired by the other lady who serves the Front, it is worse
Business response:
Dear OLGA, We sincerely apologize for the negative experience you had with our customer service. This behavior is unacceptable, and we will be addressing the concerns you raised with Rosa and our front desk staff to ensure this does not happen again. We aim to provide a welcoming and respectful environment for all our guests, and we deeply regret that we fell short in your case. We hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.