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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1 star Beds were small and uncomfortable, only gave you two flat pillows per bed, and when went to the front desk, there was no extra pillows or towels. No pool towels available for children or any guest. Car tag fell off your view mirror and our car got towed costing 300 extra dollars hotel staff is rude. Will never stay there again.
Business response:
Dear Maddison, We apologize for the issues you experienced during your stay, including the pillow and towel shortages, as well as the inconvenience with the car towing. This is not the experience we aim to provide, and we will address these concerns with our team to ensure improvements. Your satisfaction is important to us, and we hope to have the opportunity to offer you a better experience in the future. Sincerely,Hotel Management
Meh Staff is fabulous but my stay was not. Room was advertised as having couch, but it was a recliner full of crumbs (I needed a third space for someone to sleep). The newly remodeled room involved a shoulder and brute force to open door. While Westshore is generally a safe area, this one is nestled behind a gentleman’s club. Walls are thin so I heard every noise and smelled all the cooking smells. “Breakfast” was Nutrigrain bars, muffins and weak coffee. Folks came through and helped themselves to entire basket so I guess I... read more
Business response:
Dear Jennifer, We truly apologize for the issues you encountered with your room and breakfast. We understand your concerns about the couch, door, noise, and other aspects of your stay, and we will work to address these areas to improve the guest experience. We appreciate you sharing your thoughts and hope to provide you with a better stay in the future. Sincerely,Hotel Management
Roaches and mold Stayed 2 nights booked 2 rooms. One room had mold and both had roaches. 2nd room microwave didn't work.
Business response:
Dear Tamra, We sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are our top priorities, and we regret that we fell short. Please know that we take concerns like mold and pests seriously and will be addressing them immediately with our team. We also apologize for the microwave issue and appreciate you bringing it to our attention. We hope for the opportunity to improve your experience. We look forward to welcoming you back.Sincerely,Hotel Management
The property should only be considered if desperate. Property is rundown, poorly cleaned, and poorly staffed. Bathroom was aweful. Tub coating is chipped away, the toilet in my first room didn’t work, toilet seat looked like a dog had been clawing at it, and the bethroom door didn't close properly. Pillows and sheets looked as though they hadn't been changed but they could possibly just be very dingy. Floors couldn't have been mopped in a long time, they were DISGUSTING! I dropped a towel on the floor and picked it up and it... read more
Business response:
Dear Tory, We sincerely apologize for the issues you encountered during your stay. This is not the experience we strive to provide, and we take your concerns seriously. Cleanliness, maintenance, and customer service are top priorities, and we will address these matters with our team to ensure improvements. We appreciate your honesty and regret that we fell short. We hope you’ll consider giving us another chance in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.