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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good at all. Problems in room and very falsely advertised. Dirty under construction,noisy and no breakfast as pictured in online photos. Won’t stay there agai.
Business response:
Dear Greg, We apologize for the issues you encountered during your stay, including the room conditions and the construction noise. We're sorry to hear that the advertised amenities did not meet your expectations. Please be assured that we are addressing these concerns with our team to ensure a better experience in the future. We appreciate you sharing your concerns, and we hope to have the opportunity to welcome you back under better circumstances. Sincerely,Hotel Management
From elevator to the room was bad odor seems like their carpet is very old and not clean. Room is dirty, dishwasher is broken no dishes I have to ask them and they gave plastic dirty glass. Bathroom had a water leak and I tell them about it they didn’t do anything. I suppose to stay 2 night but check out on one . The lady on front desk asked for everyone ID which was surprising to me . It’s not a place you bring your family for vacation trips even yourself only.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay. We strive to maintain high standards of cleanliness and guest comfort, and it’s clear we fell short in your case. We will address the concerns you mentioned, including the cleanliness, maintenance issues, and the dishwasher, with our team immediately. We appreciate your feedback and hope to provide a better experience in the future. Sincerely,Hotel Management
This property ran out of breakfast before my family of 7 arrived before9am.they said maybe sams club or walmat could bring muffins but they only had large.they thought another hotel could send food over ..what a joke..other people were waiting also
Business response:
Dear kris, We apologize for the inconvenience you experienced with the breakfast service. We understand the importance of providing a consistent and timely breakfast for our guests, and we will review this situation to ensure it does not happen again. We appreciate your understanding and patience. Our goal is to provide a better experience for all of our guests, and we hope to welcome you back in the future. Sincerely,Hotel Management
This was one of the worst hotel stays we've experienced. Upon arrival at 10 PM, we were surprised to find a strip club next door. The front desk was initially unattended, and when someone finally arrived, her demeanor was unwelcoming, with poor eye contact and no greeting. Despite being an obvious family with children, both adults' IDs were unnecessarily requested. The hotel's cleanliness was shocking. Hallways on both the 1st and 3rd floors were extremely dirty, littered with debris. Our room's kitchen lacked silverware, pl... read more
Business response:
Dear Manuel, We sincerely apologize for the issues you encountered during your stay. We take cleanliness and guest experience very seriously, and we regret that your expectations were not met. Your comments regarding the condition of the hallways, room amenities, and bathroom have been shared with the appropriate team members for immediate attention. We appreciate your understanding and hope to have the opportunity to provide you with a better experience on your next visit. Sincerely,Hotel Management
Stayed due to a canceled flight on Dec 23. 3rd floor room was clean & smelled nice , paper thin walls could hear tv in room next to us all night. Our room had no trash bins , mattress was good but sleep was restless due to next room. Checked in after 6:00pm puts an additional 100$ deposit on CC checked out before 10:00am dec 24th. Still have no deposit back from night stay. Home on Dec 25th and get an alert for a $50.00 charge from hotel. Immediately called and was told it was a smoking fee who neither one of us are smokers ... read more
Business response:
Dear Crystal, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Bed bugs and bloody mattress i want my money back
Business response:
Dear Jillian, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
The hotel was in terrible shape. The sink in the bathroom was falling off the wall and wouldn’t really drain. The people in the room across the hall had a dog in their room that kept barking at 11:30 at night and 6 in the morning. The photo of the property do not accurately depict the actual condition of the property
Business response:
Dear Andrew, We sincerely apologize for the issues you encountered, including the bathroom sink and noise from other guests. This is not the experience we strive to provide, and we are addressing these concerns with our team to ensure improvements are made. We also regret that the property did not meet your expectations based on the photos. We appreciate your valuable input and hope you will consider staying with us again in the future. We look forward to welcoming you back! Sincerely,Hotel Management
Really bad atittutide from the lobby desk
Business response:
Dear DAVID, We sincerely apologize for the poor attitude you experienced at our front desk. Providing friendly and professional service is our priority, and we regret that we fell short during your visit. Please be assured that we are addressing this concern with our team to ensure a more welcoming experience for all our guests. We value your input and hope you’ll give us another chance to better serve you. We look forward to welcoming you back! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.