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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unpleasant, uncomfortable, loud Stains on furniture, TV not working, sink and bathtub scaly and rusty. Thin walls and noisy neighbors with “visitors” in middle of night made me feel unsafe. Plus barking dogs. Pullout sofabed was unusable, springs and bars digging into back through the thin cheap mattress. The worst hotel experience. Would recommend only for low budget travelers with zero expectations and heavy sleepers.
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay. Our team is committed to providing clean and comfortable accommodations, and we regret that we fell short of your expectations. We take all comments seriously and will address the concerns you mentioned, including room cleanliness and the comfort of the furniture. We strive to improve every guest’s experience, and we hope you’ll consider giving us another chance. Sincerely,Hotel Management
3 Stars I guess the place was going through renovation, hallways had stuff in the isles (construction equipment) and carpets has a lot of glue and or drywall mud. Had multiple problems with the door card working and had to get them reset.
Business response:
Dear William, We sincerely apologize for the inconvenience caused during your stay due to the ongoing renovations. We understand how the construction materials and door card issues impacted your experience, and we’re working diligently to address these matters. Your feedback is invaluable in helping us improve, and we truly appreciate your patience during this time. We look forward to welcoming you back soon for a more seamless and enjoyable experience.Sincerely,Hotel Management
Roaches, dirt, and smells.... I've traveled all over the world and this was by far the worst stay I've ever had. It started with a dirty lobby and elevator (I took the stairs the remainder of my stay and just held my breath because the open trash can in the stairwell smelled so bad). Then it was the cockroaches in my room. I left after 1 night and have been working with customer service for over a month. They pretend they can't hear you and hang up. When you call back, they skip the pretending part and just hang up on you. W... read more
Business response:
Dear Guest, We deeply regret to hear about your experience and sincerely apologize for the issues you encountered during your stay. Cleanliness and guest satisfaction are top priorities, and it’s clear we fell short in meeting your expectations. We are actively addressing these concerns to prevent similar situations in the future. Your experience with customer service is also unacceptable, and we’ll ensure it is improved. We hope to regain your trust in the future. Sincerely,Hotel Management
Would not recommend Nighttime front desk employee was not very friendly. We waited at the front counter for about 5 minutes before anyone came out from the back room to greet us. We arrived around 1045pm. The room was nice size but in poor condition. The sofa bed was horrible rusty brown/ black stained that covered 90% of the bottom of the mattress. There were small roaches found in the kitchen and bathroom and what appeared to be roach poop in the cupboards. The toilet kept running after flushing it once. Thankfully my brot... read more
Business response:
Dear Kayla,Thank you for sharing your experience. It's concerning about the issues you encountered, from the delay at check-in to the room's condition. Cleanliness and maintenance are priorities, and the concerns raised, including pests and furniture condition, will be thoroughly addressed. Your feedback helps identify areas for improvement, and we sincerely regret that your stay did not meet expectations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hot... read more
Breakfast is very desappointing
Business response:
Dear Luis, We regret to hear that our breakfast did not meet your expectations. Your comments are important to us, and we will review our offerings to explore ways to enhance the experience for our guests. Providing a satisfying start to your day is a priority, and we appreciate your input as it helps us improve. We hope to have the opportunity to serve you better in the future. Sincerely,Hotel Management
Pot smell throughout the floor where we stayed. Pull out sofa bed mattress was old and very dirty with stains and no bedding for it. The pullout sofa bed couldn’t even be pulled out without moving the sofa because of limited space. Bath tub was damaged and rusty. Breakfast was less than 6 mini muffins in the basket and coffee. Overall the place looked like it should be shutdown immediately.
Business response:
Dear Adnan, We sincerely apologize for the issues you encountered during your stay, including the smell, sofa bed condition, and bathroom. Cleanliness and guest comfort are our top priorities, and we regret that we fell short. We are addressing these concerns with our team to ensure improvements are made. We also appreciate your comments on breakfast, and we'll review options to better serve our guests. We hope to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.