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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One of the worst hotel experiences weve had. Rude ladies at check in. Anything we needed or asked for was an inconvenience to them. Room was not cleaned, hair on floor and in bathroom, blood on shower curtain. Asked them at 7am to chsnge out shower curtain and vacuum. When we came back at 3:30 pm the room had not been vacuumed and the shower curtain had not been changed. When i went to the front desk, i was told housekeeping had already left for the day and just met with attitude instead of apology and understanding. Elevato... read more
Business response:
Dear Caitlyn, We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Allow us to discuss this with our team and improve as we advance. Please let us host anoth... read more
Had to wait one hour to get my room. They gave me one at 3pm but when I went in, the cleaning lady was still there. I come back to the lobby and then it takes them one hour to finally give me the room. Place is run down and rooms are so outdated. The kitchen was disgusting.
Business response:
Dear Andrea, We sincerely apologize for the delay during check-in and any inconvenience it caused. We understand how frustrating it can be to wait for your room, and we will review our processes to improve efficiency. We also appreciate your comments about the room condition and cleanliness and will address them with our team. Your input helps us make necessary improvements, and we hope to provide a better experience in the future. Sincerely,Hotel Management
Horrible experience, never again.
Business response:
Dear Carole, Thank you for sharing your feedback. We regret that your experience did not meet expectations and understand how disappointing that must have been. Guest satisfaction is our priority, and we strive to provide a positive stay for all. Your comments are valuable to us, and we hope for the opportunity to improve your impression in the future.Sincerely,Hotel Management
The pictures online were very misleading, the room we were give was not nice at all. Smelled bad, mini kitchen was gross, refrigerator was all rusted in the side, scratches all over the cabinets, AC unit was broken, hanging parts from underneath. Stinky smell coming from AC unit. floors weren’t very clean. Neighborhood sketchy, strip bar if front of hotel. We left, didn’t stay there.
Business response:
Dear Lisa, We sincerely apologize for the experience you had during your stay. Cleanliness and comfort are important to us, and we are addressing the issues you raised with our team. We also regret that the condition of the room did not meet expectations. We are committed to making necessary improvements and ensuring better guest experiences. We hope you’ll give us another chance to provide a more comfortable stay. Sincerely,Hotel Management
Our room was dirty and the kitchen was very dated and unclean. Our bathroom had excessive smoke from another guest heavily filling the room. Front desk said they didn’t have any other rooms, and that there was no one around they could contact to stop smoking. They said we could leave if we wanted. had my 3 young kids with me and wasnt able to get another room in The area that late in the night without paying twice as much. Would not recommend. Stay somewhere else.
Business response:
Dear bruce, We sincerely apologize for the cleanliness issues and the smoke disturbance you experienced. This is not the standard we strive to uphold, and we regret that no immediate solution was available. Guest comfort is our priority, and we will address these concerns with our housekeeping and front desk teams to prevent future occurrences. We appreciate your input and the opportunity to improve. We hope to have the chance to welcome you back for a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.