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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last resort It’s just what the name says extended stay. So the rooms are rented long term and it shows in the condition of the rooms tubs and smell of the hallway. I’m so thankful I only needed one night.
Business response:
DearGuest,We apologize for the condition of the rooms and the hallway odor during your stay. This does not reflect our usual standards, and we appreciate your understanding. We continuously strive to maintain a comfortable and clean environment for all our guests, regardless of length of stay. Your feedback is valuable to us, and we will address these issues promptly. Should your travels bring you back to the area, we hope to provide an improved experience. Thank you for bringing this to our attention.Sincerely,Hotel Managem... read more
The treatment at the reception was not pleasant, the room smelled bad, the carpet in the room is dirty. I tried to use the sofa bed and I couldn't because they don't give you extra sheets to put on and the mattress was so dirty. The whole place smells like marijuana and I don't think it's appropriate for families with children like us. The top thing was that on the page it said free breakfast to goo but when we went there was only coffee, the receptionist told us that they had nothing to offer and that she couldn't do anythi... read more
Business response:
DearJenny,We apologize sincerely for the multiple issues you encountered during your stay. It is deeply concerning to hear about the unpleasant reception experience, room cleanliness, and the lack of amenities as advertised. These do not reflect the high standards we aim to uphold. Please accept our apologies for the inconvenience and disappointment caused. We are actively addressing the cleanliness and service issues you mentioned to ensure improvements are made promptly. Your feedback is invaluable and will help us enhance... read more
Mauvaise représentation de cet hôtel. Plein de déchet dans le stationnement, divan lit taché, brisé avec les ressorts qui entre dans le dos. Le bain est tout écaillé et taché et la chambre semble mal propre tellement le mobilier est vieux. Aucun drap pour le divan lit et aucune vaisselle disponible car a la réception on nous dit ne pas en avoir assez .....je ne recommande aucunement cet hôtel. Déjeuner froid avec seulement café et muffin de commerce.
Business response:
Dear Cindy, Thank you for sharing your feedback. We deeply regret the inconvenience you experienced during your stay. The issues with cleanliness, furniture condition, and lack of amenities are unacceptable and do not reflect our standards. Your comments have been shared with our team to address these concerns immediately. We apologize for the poor experience and appreciate your input, as it helps us improve our services. We hope you will give us another chance to have a better experience.Sincerely,Hotel Management
Awful, dirty, filthy,
Business response:
Dear JESSIE, We are sincerely sorry to hear about your experience. Cleanliness is of utmost importance to us, and we regret that we fell short of your expectations. Please know that your feedback is valuable, and we are sharing this issue with our housekeeping team to ensure that all areas meet our high standards. We appreciate your patience and hope for the opportunity to restore your trust during a future stay. Sincerely,Hotel Management
Terrible Stay Pool was never open although it was the 4th of July weekend. There was no running water in our first day there. Intercontinental breakfast never happened just plain coffee. It look like it was a renovation going on and nobody explained a thing. I will never going back to this hotel and absolutely I will not recommend this hotel to anybody.
Business response:
Dear Victor, We apologize for the disappointing experience you had during your stay. The issues with the pool, water supply, and breakfast are not reflective of our usual standards, and we regret any inconvenience caused. Please accept our apologies for falling short of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely,Hotel Management
The lobby was dirty. A cockroach greeted us upon arrival in our room.Unfortunately,due to flight delays, we arrived at 2 AM, so no where to go at the late hour. The towels were grey instead of white. The front desk personnel was cheery and nice.
Business response:
Dear Ann, We sincerely apologize for your disappointing experience upon arrival. Your feedback about the cleanliness issues and the unwelcome guest in your room is concerning and not reflective of our standards. We understand the frustration caused by these situations, especially after a late-night arrival. Rest assured, we are addressing these matters with our housekeeping and maintenance teams to ensure such incidents do not recur. We appreciate your kind words about our front desk staff and will share your compliments wit... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.