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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing Stay Our stay at this hotel was disappointing. From the outdated room, especially the worn-out bathroom with poor water pressure, to the filthy carpet, the experience fell short of expectations. Despite the initially inviting appearance, the uncomfortable beds, stained bedding, and shabby furniture made for a restless night. The booking photos were enticing, but the reality was very different, leaving us disappointed.
Business response:
Dear Guest, We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback regarding the outdated room, poor water pressure, and cleanliness issues is concerning and not reflective of our standards. We understand how this impacted your comfort and apologize for any inconvenience caused. Please know that we are addressing these concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we are committed to providing a better experience for our gues... read more
The tub didn't drain, the key didn't work, the pots and pans were old teflon that was badly scratched which basically makes them toxic to humans, the spatula was broken with a frayed plastic edge, again toxic microplastics, there was a dishwasher but no detergent, the "range" was basically two hot plates, there was a sign on range hood that said to open the window if cooking (would failure to do so set the fire alarm??), not that I would or could cook, the odor....the whole room and bath reeked of an oder sort of like old ci... read more
Business response:
DearJohn, We deeply regret the numerous issues you encountered during your stay. It is disheartening to hear about the maintenance and cleanliness concerns in your room and the inconveniences with the amenities. Please accept our sincere apologies for the discomfort and frustration you experienced. Rest assured, we take your feedback seriously and are actively addressing these issues with our housekeeping and maintenance teams to prevent similar occurrences. We understand the importance of providing a comfortable and pleasan... read more
The first room we checked into the ac was hot so we turned it down to 60 to get cold then we left for dinner when we come back the room was still hot to find out the ac was broken. The first shift lady said she had no more rooms and she couldn't help us but thanks to god the guy in second shift went in the system and got me and my family a room with the ac working. Then they didn't have blankets and more towels cause they said theyre backed up and had none available at this time. Also there breakfast is a joke like nothing a... read more
Business response:
DearEvelyn, We sincerely apologize for the inconvenience you faced during your stay. It is regrettable that your experience was marred by issues with the AC and amenities. Please know that your feedback is invaluable, and we are actively working to address these concerns to enhance our guests' experiences. We are grateful that our colleague on the second shift could assist you and your family in finding a room with a working AC. We understand the importance of a comfortable stay and regret that we fell short of providing thi... read more
It was not as expected. Sad.
Business response:
DearFrancisco, We are truly sorry to hear that your stay did not meet your expectations. Your comfort and satisfaction are important to us, and we apologize for any disappointment you experienced. We appreciate your feedback and will use it to improve our services for future guests. We hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
Hotel was supposed to provide breakfast, but it didn't, not even coffee was available.
Business response:
Dear JUAN, We sincerely apologize for the inconvenience you experienced during your stay regarding the lack of breakfast and coffee. This does not reflect our usual standards, and we regret any frustration it caused. We are addressing this issue with our team to ensure it does not happen again. Your feedback is invaluable in helping us improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Man... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.