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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We needed towels and the hotel was out. They took our dirty towels and told us to come back in 2 hours when they were washed and dried. It was 6 pm and we had just come from the beach.
Business response:
Dear Tracy,Thank you for sharing your experience. We apologize for the inconvenience you faced with the towel shortage and the delay in receiving fresh towels. We understand how frustrating it must have been, especially after a day at the beach. This is not the level of service we aim to provide, and we are addressing this issue to ensure better availability and quicker service in the future. We appreciate your feedback and hope to have the opportunity to offer you a more satisfactory experience on your next visit.Sincerely,... read more
Roaches, permanent homes for people
Business response:
Dear Guest, Thank you for your feedback. We are deeply sorry to hear about the issues you encountered during your stay, particularly with the presence of roaches. This is unacceptable and not reflective of our standards. We take such concerns very seriously and will be conducting a thorough investigation to address and resolve these problems. We appreciate you bringing this to our attention, and we apologize for the discomfort you experienced. We hope you might consider giving us another chance in the future to provide you w... read more
It was hard to get enough bedding to use for just established beds- not even extra. It is not family friendly- cigarette butts and beer cans throughout the grounds. I tried to take last pictures in tampa and there is beer cans in the background from the hotel sidewalk. Other people- strangers to us, were extremely loud, often they sounded like they tried- and luckily failed getting into our room in the middle of the night. Constant door handle rattling and beeping from trying to use their card on our room and failing. Im so ... read more
Business response:
Dear Joshua, Thank you for sharing your experience. We are truly sorry for the discomfort and security concerns you faced during your stay. The issues with bedding, cleanliness, and disturbances are concerning and do not reflect the standards we aim to uphold. We apologize for any inconvenience caused by the conditions and the lack of a family-friendly environment. Your feedback is invaluable, and we will address these issues to enhance our services. We appreciate your understanding and hope you might consider staying with u... read more
This property is nasty there is people everywhere and hanging around outside smoking . People live there and also there is a nasty smell. There was roaches on the room . They didn’t have sheets for the coaches. They also have stained on the walls and mattress. The tub was stained the toilet would not drain and over all it was disgusting. The rug were dirty and stained. This was the worst experience ever. I will never go back. I would like my money back. Not worth it. Do not go.
Business response:
Dear Juan, We sincerely apologize for the issues you encountered during your stay. Your experience is not reflective of our standards, and we are addressing each concern you’ve raised to prevent future occurrences. We understand your frustration and appreciate your feedback as it helps us improve. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
very bad experience
Business response:
Dear Argenis, Thank you for sharing your feedback. We are deeply sorry that your experience did not meet your expectations. We would like to understand more about the issues you encountered to address them appropriately. Your satisfaction is important to us, and we are committed to improving based on your feedback. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
Por favor todo el que esté pensando en alquilar este hotel , no se los recomiendo los matres del sofá cama estaba llenos de orín de humano o pipi como lo quieran llamar, el que no me crea tengo fotos del corchon. Ese hotel lo cojen para vivir. Desde el pasillo cuando subes el ascensor apesta a marihuana. Y cuando llegue una de las inquilina empezó a gritarle a uno de los nenes que andaban con migo de razista por solo preguntarle que si ella trabajaba allí. Esa misma noche a las 11 pm tuve que empezar a buscar otro hotel y fu... read more
Business response:
Dear Guest, We are truly sorry to hear about your experience and sincerely apologize for the issues you encountered. Cleanliness and guest safety are our top priorities, and it is concerning to learn about the condition of the sofa bed and other aspects of your stay. We also regret any distress caused by the environment and interactions with other guests. Your feedback is invaluable, and we are addressing these concerns to improve our services. We understand the inconvenience this caused, especially with minors involved. We ... read more
Do not stay here! I booked a room with 2 double beds and a pull out for two nights for my family of 5. I picked the location because it was near the airport, could sleep 5 comfortably and we were arriving late at night. When we arrived there was no one at the front desk to check us in. After 5-10 min someone appeared. She struggled with the check in processes, complained about her job the whole time and in the end she only mangaged to activate one of the 2 key cards. Upon arriving in our room it was outdated and dirty. We pu... read more
Business response:
Dear Kristle, We sincerely apologize for the numerous issues you experienced during your stay. The condition of your room and the service you received is unacceptable and far below our standards. We regret the inconvenience and discomfort this caused your family. Your feedback highlights several areas needing immediate attention, and we are committed to making the necessary improvements to ensure this does not happen again. We are reinforcing our staff training programs and enhancing our maintenance protocols. We hope you wi... read more
AVOID THIS PLACE Avoid this place like the plague, the first thing you see in this place is that the hood has been brought here. people smoking on the back and side doors and putting a stick to keep doors open. 1st day Bed sheets were dirty with make up and pillow had dried blood stain. Smelly room. Burned counter top, bathroom sink stained/dirty 2nd day water gushing from floor 3rd day problem not solved until later in the day they changed my room but it had the same water problem +roaches + expired milk smell on mattress..... read more
Business response:
Dear Guest, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.