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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front Desk Employee walked out earlier in the evening and no management showed up to help, wasn’t able to check in at all!
Business response:
Dear Abby, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
My stay in tampa The hotel rooms need a proper update, I stayed in April at one in Virginia, and it was an amazing experience, not like this one. My room bathroom door lock didnt work,the recliner had the springs popping up and old as well as the shower head not having enough presure.And as i was in the laundry facility putting my clothes away one of the cleaning guys knocked on the door so i let him in, i didnt hear him at first cause of the washer noise,once i let him in he was annoyed and told me, you didnt hear me knock,... read more
Business response:
Dear Miguel, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We regret that your recent visit did not meet the standards you previously enjoyed. Our priority is addressing issues such as the bathroom door lock, the recliner, and the shower head pressure. We are also very sorry for your negative interaction with a staff member. Your comments are invaluable, and we are committed to improving our services and facilities. We hope to provide you with a better experience ... read more
Definitely no a family hotel. There's working girls at the lobby and outside. You do whatever you want with this information.
Business response:
Dear Sergio, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Horrible service The absolutely WORST customer serivce I have ever come across. The young girl working the front didnt greet anyone, not even when walkimg up to the counter. She stood there waiting for us to say something like she was the customer. Then once she startes getting our stuff ready she is cussing under her breath about people checking in and how "aint no job gonna stress me baby". When we got to the room the smell was awful!!! Like wet dog and old food. The tub was rusty, we had no towels, and the water pressure ... read more
Business response:
Dear Cathy, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide a clean environment, excellent service, and an exceptional experience for all our guests; however, after reading your experience's details, we regret we could not make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and ensure future guests are not similarly impa... read more
Al llegar me dieron una habitación de otra persona y llegue a abrir el cuarto de esa perdona. Ademas al entrar a la habitación olía a mariguana, horrible
Business response:
Dear Ernesto, We sincerely apologize for the issues you encountered during your stay. It's unacceptable that you were given the wrong room and experienced an unpleasant odor. Your feedback is important to us, and we will share these concerns with our team to prevent such occurrences in the future. We regret any inconvenience this caused and hope to have the opportunity to provide you with a better experience in the future. Sincerely,Hotel Management
Dirty room at 11pm ! Switched rooms but hotel is just dirty don’t come here
Business response:
Dear Emmani, We sincerely apologize for the inconvenience you experienced during your stay. It's concerning to read about the cleanliness issues you encountered, and we regret that your initial room did not meet your expectations. We take such feedback seriously and will share it with our housekeeping team to ensure improvements are made. Your experience is not reflective of our standards, and we hope you will consider giving us another opportunity in the future.Sincerely,Hotel Management
Dirty terrible broken down dirty bathrooms very uncomfortable beds overall terrible. I want my $132 back
Business response:
Dear James, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.