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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff at this Extended Stay were courteous and professional throughout our visit, and I appreciate their respectful attitude. Unfortunately, the overall experience was extremely disappointing. The toiletries provided were very basic, and the “continental breakfast” advertised was misleading. What was offered amounted to coffee, hot cocoa, tea bags, pre-packaged muffins, and packets of oatmeal—no fruit, no cereal, no breads, and no pastries beyond the small packaged muffins. This does not meet the standard of a true conti... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback and for acknowledging the professionalism of our team. We are truly sorry that several aspects of your stay fell short of expectations and caused frustration. Your comments regarding cleanliness, overnight disturbances, and amenity offerings are concerning and will be shared with leadership for immediate review and corrective action. While certain circumstances can be challenging to control, we recognize the importance of promptly addressing guest conc... read more
No breakfast just coffee that had alot of grounds in it. Staff was great at out 1230am check in. Room was not that nice. Kinda dated and dirty.
Business response:
Dear Guest, Thank you for sharing your experience with us. We appreciate your kind remarks regarding the overnight welcome, and we regret that other aspects of your visit did not meet expectations. We understand how disappointing it can be when accommodations feel outdated or when offerings are limited, particularly during a short stay. Please accept our sincere apologies for the inconvenience this caused. Your feedback has been noted and will assist us as we work within our current constraints to enhance overall quality and... read more
The check in was delayed due to a night audit. The room was dirty bed wasn’t made towels were dirty and crumbs on other bed. Switch me to different room was a little better but still bad.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the delays upon arrival and for the condition of the accommodations you encountered, which understandably fell short of expectations. While certain operational processes were underway at the time, this should not have impacted the quality or readiness of your space. Please know that your feedback has been shared with our leadership team to reinforce standards and improve consistency. We are committed to making meaningful improvemen... read more
The parking was good and the breakfast was not. Who wants to eat premade muffins or a breakfast bar.? Not me. I have stayed at alot of hotels that has actual food.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your positive note about the parking and sincerely apologize that the breakfast options did not meet your expectations. Your comments are valuable and will help us evaluate ways to enhance the morning offerings for future guests. We regret any disappointment this caused and hope you will consider returning, giving us the opportunity to provide a more satisfying and enjoyable stay that better reflects the quality and service we aim to deliver. Sincerely, Hotel Man... read more
Hotel wasn’t the cleanest, stains on bed, roaches, has full kitchen but absolutely no dishes or utensils, or even cups, needles in the pool. Staff was nice for the most part at least speaking towards the gentleman that works night shift
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are grateful for your kind words regarding our evening team member, and we are genuinely sorry for the conditions you encountered during your stay. Matters affecting cleanliness, safety, and overall comfort are taken extremely seriously, and your comments have been forwarded to the appropriate departments for immediate attention. We regret the inconvenience this caused and hope you will consider giving us another opportunity to provide a far more reassuring... read more
the room was disgusting with cockroaches. bedding was not washed, and bad smell everywhere
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry for the discomfort you experienced, and we understand how upsetting those issues must have been. This is not the standard we aim to provide. We appreciate you bringing these concerns to our attention so we can address them with our housekeeping and maintenance teams. Your comments help us improve, and we are already reviewing with our team to prevent similar situations. We hope you’ll consider giving us another chance to offer you a much better, more comfort... read more
First room I checked into still had dirty towels laying in the bathroom and realized it was not cleaned yet. I was given another room that was dirty. Floor was filthy, couch had something sticky dried all over it, bathroom sink faucet was dirty. No hair drier. The hotel was quiet. That was the one thing I liked about the hotel.
Business response:
Dear Guest, Thank you for sharing your observations with us. We’re sorry for the condition of the rooms you encountered and understand how frustrating it must have been. We always strive to maintain our property to the highest standards, and it is disappointing to know these lapses marred your impression when settling in. We appreciate your patience and your note about the calm environment. Please know that your feedback will be used to reinforce our commitment to guest satisfaction, so we can provide a more reliable stay mo... read more
Lack of support from staff and 3rd party booking
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear about the difficulties you encountered. Feeling unsupported by both the property and your booking provider is understandably frustrating, and we regret that this created such a negative impression. Your feedback will be carefully reviewed by our team, allowing us to strengthen our communication and better assist guests in similar situations. While we cannot change what happened, we remain committed to improving our service and hope you m... read more
The room was clean, the staff was nice and I felt generally safe...... however: My room had no hot water during my stay and i took two very cold showers. Less important but the outlet near the bathroom sink was scorched and non-functional so I could not stand in front of the mirror to use my hair appliance. Most hotels provide hair conditioner and hair dryers so I didn't bring my own and that was a problem. The coffee terrible.
Business response:
Dear Guest, Thank you for sharing your thoughtful feedback. While we are glad to hear you felt comfortable and well cared for by our team, we are genuinely sorry for the inconvenience caused by the lack of hot water, the outlet issue, and the limited amenities. We understand how these details can affect your overall experience, and we sincerely apologize for falling short. Please be assured that our maintenance and our teams are addressing these concerns promptly to prevent similar occurrences in the future. We appreciate yo... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.