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1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
customer service was excalent but i request handicap did not recieve. Could not take a shower and the walk to the room was long and painful. The TV in the bedroom did not work and we are both tv eatchers at night. Made the beginning of the trip awful.
Business response:
Dear Gwen, Thank you for sharing your feedback. We are pleased to hear that our team provided excellent service, but we sincerely apologize that your accommodations did not meet your accessibility needs and that equipment issues affected your stay. We understand how these challenges made the start of your trip frustrating, and your comments have been shared with our team to ensure improvements are made. We hope you might consider staying with us again in the future so we can provide a more comfortable, accessible, and enjoya... read more
Dirty not well kept hotel
Business response:
Dear Lorenzo, Thank you for taking the time to share your feedback. We sincerely apologize that your accommodations did not meet expectations, as cleanliness and upkeep are priorities we take very seriously. Your comments have been shared with our team to ensure improvements are made and standards are consistently maintained. We genuinely value your input and hope you consider staying with us again, allowing us the opportunity to provide a more comfortable, well-maintained, and enjoyable experience in the future. Sincerely, ... read more
There was what I’m assuming a blood stain on the mattress cover under the fitted sheet. The breakfast was sub par, at best with only coffee, muffins and nutrigrain bars only. No milk for the coffee just a crusty pump bottle of coffee-mate looked like it was there for 6 months. Everything is an up charge, the dishes in the suite, WIFi and phone calls. Area is a little sketchy with the strip club in the joining parking lot. You always get what you paid for. Met the need for a place to stay, but I’ve been at better places for a... read more
Business response:
Dear Robert, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with your room and the breakfast offerings, as well as any discomfort caused by the surrounding area. This is not the experience we aim to provide, and your observations have been shared with our team to help improve cleanliness, amenities, and overall guest satisfaction. While certain limitations exist, we are committed to continually enhancing our services to meet our guests' expectations better. We hope... read more
Roaches in multliple rooms, bathrooms disgusting, front desk person was very rude and didnt seem concerned about bugs
Business response:
Dear Virginia, Thank you for taking the time to share your experience with us. We truly regret the conditions you encountered and the impression left by our team member. Please accept our sincere apologies for the discomfort and inconvenience caused. Your feedback is invaluable in helping us address these concerns promptly and improve our standards. We hope you might consider giving us another opportunity in the future to provide a cleaner, more welcoming, and respectful stay. Sincerely, Hotel Management
Bad smell, terrible bathroom condition I wasn’t expecting perfection but at least good condition but bathroom was horrible. Literally want to spend my night and leave. The “breakfast” is a joke.
Business response:
Dear George, Thank you for taking the time to share your feedback. We regret that the condition of your room and amenities did not meet your expectations, and we understand how frustrating this must have been. Your comments are valuable and have been shared with our team to help guide improvements in cleanliness and overall guest experience. We hope you might consider staying with us again in the future, allowing us to provide a far more comfortable, welcoming, and enjoyable visit. Your insights are important in helping us e... read more
Crappy hotel never go here please - highly dirty The most crappiest hotel and your rooms suck. You took $100 for a crappy dirty broken room and bathroom was full of roaches and rust. Horrible is nicer word than this room we got. Luckily we stayed for four hours and not more. We could not even enter the bloody tub to shower. Maybe you guys should go and stay there only then you will know.
Business response:
Dear Sushma, Thank you for taking the time to share your experience. We are genuinely sorry that your room and bathroom did not meet expectations and regret the discomfort and frustration this caused. Your feedback regarding cleanliness and maintenance has been shared with our team and housekeeping teams to ensure immediate improvements. Please note that the deposit collected at check-in is a standard practice to cover any potential damage and is fully refundable after checkout. While we understand this stay was very disappo... read more
Maybe don’t.. :/ Breakfast was a joke the coffee bar not only didn’t have any cups but did not have milk. The breakfast included 1 muffin per person.
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.