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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hakan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Eh. Ok... Pizza flyers all over hallway floors. Air conditioner in room did not function properly. Overall for a place to sleep was ok but not up to par with other locations I have stayed in the area.
Business response:
Daniel, thank you for staying with us and for the review. We are sorry for the service and maintenance issues you experienced while here and regret the inconvenience caused. Your feedback has been shared with the appropriate team, and we are taking immediate steps to ensure such mistakes are not repeated again. It was a pleasure hosting you, and we hope to have a second chance of welcoming you back for a much better experience. Sincerely, Hotel Management
Waiting for Cruise
Business response:
Bent, thank you for choosing Extended Stay America for your pre-cruise stay. We are glad you had a nice time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Cutting Corners The service at the desk was friendly. The hotel was alright but definitely cut corners as far as care. There was little things missing like a shower liner that prevents water from going all over floor during your shower or a liner curtain behind the window curtain that keeps people from being able to see in your room on bottom floor when you let light in your room. We were glad to find a hotel that was affordable but would probably not ever stay again.
Business response:
Thank you for staying with us. We are happy you liked our courteous service and reasonable rates. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
No problems. Comfortable
Business response:
Douglas, thanks for the review of Extended Stay America. We are glad to know you had a relaxing stay in your well-appointed room and that our offerings were to your satisfaction. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
John, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Peter, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Abigail, thank you for your nice rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.