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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Comfortable Small kitchenette was awesome. Saved money and very convenient
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Tampa - Airport - Spruce Street. It is great to read you enjoyed your comfortable suite and fully equipped kitchen, along with the great value we offer for the price. We appreciate your feedback and hope to see you again soon! Sincerely, General Manager
relative close by it was nice, I was running from the hurricane and Tampa was almost sold out of rooms
Business response:
Thank you for staying with us and sharing your comments. We are glad your overall stay was enjoyable and that you liked our convenient location. We strive to provide guests with all the comforts of home, so we are disappointed to read we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, General Manager
Better than expected. I was so grateful to get a room bc of the hurricane. This wouldn't have been my first choice of hotel, but I would definitely look for one again if I needed a multiple night stay.
Business response:
Thank you for choosing Extended Stay America - Tampa - Airport - Spruce Street for your stay. We are glad your stay with us was enjoyable and that our location was perfect for your needs. However, we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own amenities such as hairdryers and toiletries, but these items are available and complimentary at the front desk at any time. It was our pleas... read more
You could hear people in other rooms. Halls smelled bad. Phone in room didn't work
Business response:
Thank you for staying at our hotel and for taking the time to post a review. We are truly sorry for the problems you encountered during your stay. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. Our front desk staff welcomes any comments you have, so we can do our best to resolve any issues while you are here. We appreciate your business and look forward to serving you again. Sincerely, General Manager
No water pressure in kitchen sink and stove top was broken. The staff was amazing and made up for it!
Business response:
It's so nice to read the positive review of your stay at Extended Stay America - Tampa - Airport - Spruce Street. Our goal is to provide our guests with a great experience, so we are happy we were successful in doing so during your stay. We appreciate your observation, and will share your feedback with our maintenance team to resolve your concerns. Thank you for being our guest, and we hope to welcome you back soon. Sincerely, General Manager
Great Location
Business response:
Thank you for being our guest at Extended Stay America - Tampa - Airport - Spruce Street. We are glad you enjoyed your overall stay with us and our location was perfect for your needs. However, we apologize for the minor issues you experienced. We value your business and hope to be of your service again in the future. Sincerely, General Manager
Great Was expecting I have everything in the room, I don't have hair dryer Probably should have to ask for one.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Tampa - Airport - Spruce Street, and that you were satisfied with our service and facilities. Thank you again, and we would love to welcome you back soon! Sincerely, General Manager
Drugs and Prostitution I arrived at the Extended Stay around 3am Monday morning. I was awoken about 5pm to a couple arguing and fighting. I fell back to sleep and got up around 8am and heard movement outside my door. When I opened the door, a man in his early to mid 30's had his ear presses up against the door listening directly across the hall. I quickly go dressed and about 30 Seconds later he(pimp guy) was gone. That night I observed 5-6 different men enter that same room at different times along with 2 females present in... read more
Business response:
Thank you for your recent review of our hotel. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, and we assure you we are investigating this issue. We also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We are very sorry this occurred during your stay, and we hope you will give us a chance to serve you again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,828 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.