This profile has been claimed by the business owner or representative.
Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ok to sleep there for one night, wouldn't extend No cups in the room, despite an extended stay hotel. Cleanliness was average, bed spread probably hasn't been cleaned between visits. Carpet dirty
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. We are committed to providing well-maintained suites for our guests, and we are sorry this was not the case during your stay. Also, we apologize for your disappointment with the in-suite amenities. Kitchenware for your suite is available at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We apologize if this information was not properly communicated to you at the check-in. Please know, your feedback ... read more
Quick trip Clean hotel in a good location for a great rate. The staff was friendly. I would request a room on the third floor so you don't hear people walking above you at night.
Business response:
Thank you for selecting Extended Stay America - Tampa - Airport - Spruce Street for your visit and for sharing your wonderful comments. We are so happy to read that you were very pleased with the location of our hotel and our affordable rates. Our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value, so we are glad this was your experience. Thank you again for staying with us and we hope to welcome you back soon! Sincerely, General Manager
Very nice place to stay , front desk was very friendly, because I had to check in after midnight n in morning call a cab for me n not far from airport
Business response:
Thank you for being our guest and for posting your nice feedback. We are so glad we lived up to your expectations, and that you thoroughly enjoyed your accommodation, our front desk service and the facilities we offer. Thanks again for your remarks, and we hope you will choose Extended Stay America Tampa - Airport - Spruce Street again! Sincerely, General Manager
It's all good. It's was all good
Business response:
Thank you for being our guest and for posting your review. We are so glad we lived up to your expectations and that you thoroughly enjoyed your stay with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with the team. Thanks again for your review, and we hope you will choose Extended Stay America - Tampa - Airport - Spruce Street again! Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize for falling short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Nice Stay Nice hotel, clean and felt safe. Beds were not super comfortable though. Walls on the thin side if you are a light sleep. Staff was friendly. At check in we were assigned a room quickly, though upon entering it you could tell someone had previously smoked in it. We were quickly given a new room and after we got settled in they checked with us to see the new room worked. Great customer service. We will be staying again next time we are in the area.
Business response:
Thank you for choosing to stay at Extended Stay America - Tampa - Airport - Spruce street and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We are also delighted to hear that you loved your accommodation, our comfy beds and the facilities we offer. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, General Manager
Business response:
Thank you for the five star feedback about your pleasant experience here at Extended Stay America Tampa - Airport - Spruce Street. It's so nice to see how much you enjoyed your stay, and we are happy you were impressed with our service, suites and amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Great stay, Great Price Good stay, employee's friendly and courteous. Quiet area
Business response:
We appreciate your great feedback about your stay at Extended Stay America Tampa - Airport - Spruce Street. It's good to hear you enjoyed your comfortable suite along with the service of our team and the excellent value we offer. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon! Sincerely, General Manager
No repeat customer loyalty This was the first of a dozen stays to the same place that it felt different. They gave us a room modeled very differently from the other rooms, not having ANY bathroom counter space was very annoying. The room smelled like smoke and dirty carpet. Overall it was a bad choice for them to give us this room. We are changing all our future bookings to be elsewhere since they do not give repeat customers good rooms.
Business response:
Thank you for your stay and for your candid feedback. We would like to extend our sincere apologies for your disappointment with your room and our guest service. It is never our intention to disappoint a guest in anyway and our goal is to deliver an exceptional stay in all aspects, so we truly regret we fell short. We take your comments seriously and will use them to ensure we consistently deliver a great stay for future guests. We hope you will give us another opportunity, as our entire team would love to show you the great... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,828 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.