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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the five star feedback about your pleasant experience here at Extended Stay America Tampa - Airport - Spruce Street. It's so nice to see how much you enjoyed your stay, and we are happy you were impressed with our service, suites and amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Great stay, Great Price Good stay, employee's friendly and courteous. Quiet area
Business response:
We appreciate your great feedback about your stay at Extended Stay America Tampa - Airport - Spruce Street. It's good to hear you enjoyed your comfortable suite along with the service of our team and the excellent value we offer. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon! Sincerely, General Manager
Fix the Bathroom Faucet No water pressure in bathroom, plenty in kitchen
Business response:
Thank you for choosing our hotel for your accommodation needs. We are glad you enjoyed your overall stay. However, we are sorry for the maintenance issue you had in your room and the inconvenience it might have caused. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. Please come back and see us again soon. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - Tampa - Airport - Spruce Street. It is so nice to know you found your room comfortable and you were pleased with the exceptional service from our staff. We appreciate your wonderful ratings and hope to welcome you back soon. Sincerely, General Manager
JUST okay The hotel needs updating. The elevator stunk with cigarette smoke, and its supposedly a non-smoking facility. I was disappointed to find out they didn't offer a free airport shuttle, but the woman at the desk when we checked in did arrange for a car to take us to the airport the next day, it was $15, plus tip. We did leave the car there, and it was perfectly fine when we got back. That was another consideration in booking this hotel.
Business response:
Thank you for choosing our hotel during your visit to the area. We are glad you enjoyed your overall stay and that you liked our courteous service. However, we are sorry for the cleanliness issues you encountered and for not being able to live up to your expectations. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you again for your constructive review, and we hope you give us another opportunity to serve you again in the future. Sincerely, General Manager
So so Check in and check out was fast and easy. The room was great. Very clean. Very comfortable. The hallways and the rest of the building looked very old and run down. You can only use their free Wi-Fi for checking email but you can't watch any kind of TV or movies over there Wi-Fi system without paying for it.
Business response:
Thank you for staying at our hotel and for taking the time to post a review. We are glad you liked our front-desk service and that you were impressed with your clean, comfortable accommodation. However, we appreciate your observation for our property and for the Wi-Fi service. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We truly regret for any inconvenience caused. Thank you once again, and we hope to welcome you back soon. Sincerely, General Manager
Rated 4 of 5 stars , The staff was quite pleasant . We were asked if we needed a hair dryer which my wife quickly agreed to. I returned the hair dryer to the front desk by 6 pm and was greeted by yet another pleasant smiling face, Downside..During our one night stay, I brought the some luggage down to our car only to find that the doors were unlocked. I saw the electronic slot on wall to unlock the doors to gain re-entry to finish loading but it was not necessary as they were un-secured.
Home Sweet Home 3 nights/locations.....GREAT!
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.