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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Was expecting I have everything in the room, I don't have hair dryer Probably should have to ask for one.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Tampa - Airport - Spruce Street, and that you were satisfied with our service and facilities. Thank you again, and we would love to welcome you back soon! Sincerely, General Manager
ok to sleep there for one night, wouldn't extend No cups in the room, despite an extended stay hotel. Cleanliness was average, bed spread probably hasn't been cleaned between visits. Carpet dirty
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. We are committed to providing well-maintained suites for our guests, and we are sorry this was not the case during your stay. Also, we apologize for your disappointment with the in-suite amenities. Kitchenware for your suite is available at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We apologize if this information was not properly communicated to you at the check-in. Please know, your feedback ... read more
Quick trip Clean hotel in a good location for a great rate. The staff was friendly. I would request a room on the third floor so you don't hear people walking above you at night.
Business response:
Thank you for selecting Extended Stay America - Tampa - Airport - Spruce Street for your visit and for sharing your wonderful comments. We are so happy to read that you were very pleased with the location of our hotel and our affordable rates. Our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value, so we are glad this was your experience. Thank you again for staying with us and we hope to welcome you back soon! Sincerely, General Manager
Very nice place to stay , front desk was very friendly, because I had to check in after midnight n in morning call a cab for me n not far from airport
Business response:
Thank you for being our guest and for posting your nice feedback. We are so glad we lived up to your expectations, and that you thoroughly enjoyed your accommodation, our front desk service and the facilities we offer. Thanks again for your remarks, and we hope you will choose Extended Stay America Tampa - Airport - Spruce Street again! Sincerely, General Manager
It's all good. It's was all good
Business response:
Thank you for being our guest and for posting your review. We are so glad we lived up to your expectations and that you thoroughly enjoyed your stay with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with the team. Thanks again for your review, and we hope you will choose Extended Stay America - Tampa - Airport - Spruce Street again! Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize for falling short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Nice Stay Nice hotel, clean and felt safe. Beds were not super comfortable though. Walls on the thin side if you are a light sleep. Staff was friendly. At check in we were assigned a room quickly, though upon entering it you could tell someone had previously smoked in it. We were quickly given a new room and after we got settled in they checked with us to see the new room worked. Great customer service. We will be staying again next time we are in the area.
Business response:
Thank you for choosing to stay at Extended Stay America - Tampa - Airport - Spruce street and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We are also delighted to hear that you loved your accommodation, our comfy beds and the facilities we offer. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, General Manager
Drugs and Prostitution I arrived at the Extended Stay around 3am Monday morning. I was awoken about 5pm to a couple arguing and fighting. I fell back to sleep and got up around 8am and heard movement outside my door. When I opened the door, a man in his early to mid 30's had his ear presses up against the door listening directly across the hall. I quickly go dressed and about 30 Seconds later he(pimp guy) was gone. That night I observed 5-6 different men enter that same room at different times along with 2 females present in... read more
Business response:
Thank you for your recent review of our hotel. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, and we assure you we are investigating this issue. We also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We are very sorry this occurred during your stay, and we hope you will give us a chance to serve you again. Sincerely, General Manager
No repeat customer loyalty This was the first of a dozen stays to the same place that it felt different. They gave us a room modeled very differently from the other rooms, not having ANY bathroom counter space was very annoying. The room smelled like smoke and dirty carpet. Overall it was a bad choice for them to give us this room. We are changing all our future bookings to be elsewhere since they do not give repeat customers good rooms.
Business response:
Thank you for your stay and for your candid feedback. We would like to extend our sincere apologies for your disappointment with your room and our guest service. It is never our intention to disappoint a guest in anyway and our goal is to deliver an exceptional stay in all aspects, so we truly regret we fell short. We take your comments seriously and will use them to ensure we consistently deliver a great stay for future guests. We hope you will give us another opportunity, as our entire team would love to show you the great... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.