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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The check in clerk was very professional and extremely friendly.
Run down Evening staff not friendly
Business response:
Dear Laura, Thank you for reviewing your time at our hotel. We work hard round the clock to ensure our guests receive the exceptional service and comfortable environment they deserve. Therefore, we sincerely regret that this is not entirely your experience. We will share your concerns with our hospitality and maintenance teams to ensure we provide the high levels of service our guests deserve moving forward. We encourage you to try us again, as we would welcome the opportunity to make this up to you.Sincerely,Hotel Managemen... read more
When we went to the room, we found a slice of bread on the door handle.
Business response:
Dear Ana, Thank you for taking the time to give us your feedback regarding your recent stay. We apologize if we did not properly service your room. This will be addressed. We are confident you will have a much-improved experience the next time you stay with us. Thank you for choosing us, and we wish you all the best with your travels.Sincerely,Hotel Management
Always a Pleasure Staying My stay was great as always. The front desk representative Mary was very helpful to my needs and professional. She was patient with y leaving my key in the room and very accommodating. I will return.
Business response:
Dear Verna, Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Mary helped to make your stay even more comfortable. Your compliments will indeed be shared with her and the team. We enjoyed having you as our guest and hope to welcome you back on a future visit.Sincerely,Hotel Management
passage papoue un coucher . très belle accueil les chambres sont propre . seul inconvénient c’est que ça sens la bouffe car les gens cuisine dans leurs chambre . mais rien de majeur.
This facility is generally not kept that clean, I have stayed in the past. The outside garbage was so full that it was falling on the ground. People started then throwing garbage on the ground. This remained that way for 2 days until one of the staff removed it, it was horrible.
Business response:
Dear Tiawanda, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,496 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.