This profile has been claimed by the business owner or representative.
Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was clean, the front desk was efficient and polite. A pleasant stay.
Business response:
Dear Deborah, Thank you for your excellent summary of your stay at Extended Stay America. We are glad you enjoyed your time here. Our goal is to provide an exceptional experience for our guests, and we're so happy we hit our mark with our service and clean accommodation. We will share your compliments with our team to let them know our guest noticed their effort. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
This property in its current state is good for a minimal stay definitely not an extended one. Good location. Close to university mall, usf, and dining options. Detail cleaning is an opportunity, bed, linens, and bathroom linens were all clean and acceptable but the wear and tear on some items in the room such as furniture and appliances gave the room a used or dirty feel. Overall a good stay for one night
Business response:
Dear Anthony, Thank you for being our guest and reviewing our hotel. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We have shared your concerns with the appropriate individuals, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Man... read more
It doesn't have ice bucket. The lobby was dirty
Business response:
Dear Michael, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. However, we are sorry for the disappointment caused. Being an extended-stay hotel, We received many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. Also, our ho... read more
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,496 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.