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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything nice
Extended Stay The toilet was definitely not clean. The place looked like the last guest did some tidying and the room was left in that state. It didn't have a fresh sent like it was cleaned with heavy duty products by housecleaning. Always practice to travel with your own disinfectant wipes/spray when staying at any hotel.
Business response:
Dear Rochelle, Thank you for your recent stay with us and for taking the time to post your review. We sincerely apologize for the housekeeping issues you experienced. We have procedures in place so these situations do not occur. Therefore, we are very disappointed that we did not meet these expectations. We can do better, and we hope you will allow us to prove that to you. We look forward to welcoming you for a much-improved stay.Sincerely,Hotel Management
It was great, and really close to the place I was visiting.
Convenient and cheap. The only problem was the constant door slamming, which i guess comes with a cheap hotel. Bed was comfortable and clean. The floors was VERY DIRTY. Hair and debris everywhere and just dirty. We had our 1 year old crawling around the room and his hands and knees were so dirty we had to give him a quick bath before we left.
Business response:
Dear Eric, We appreciate your valuable feedback regarding your time with us. While we are glad that you found our hotel cheap and convenient with a comfortable bed, we are sorry to hear about your disappointment with the door to your room and the cleanliness concern. Please know we are committed to providing clean and comfortable accommodations. Therefore, we apologize for not meeting your expectations. We assure you that your problems will be shared with our housekeeping associates and the maintenance team, and action will ... read more
Great stay
Business response:
Dear Michael, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
I liked the staff, very friendly and polite
I liked the staff service. Very polite and helpful.
Business response:
Dear Marcela, Thank you for being our guest at Extended Stay American. We are glad to know your stay was great and we met your expectation. We care and value every guest that walks into our hotel. We give the best service, assist with any help needed, and meet our guest's expectations in every possible way. So it was a pleasure our manager could help and save a lady's life. We appreciate you mentioning this. It was an honor to have you, and we look forward to your return.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,615 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.