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Extended Stay America - Tampa - Northeast
- Hotels
- Temple Terrace, FL
About this business
Location details
12162 Morris Bridge Rd, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for sleeping not for working. Good check-in. Room did not have a chair for the desk so using the lounge chair for work was uncomfortable. I was not able to get anyone to look into it they kept fobbing it off to a non-present manager.
The property halfway carpet dirty and old stains need new carpet cleaning not do
Business response:
Dear Mayra, Thank you for your candid review. We apologize for your concerns about the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Late check in could be improved. Overall good.
Business response:
Dear Mohammed, Thank you for staying with us and sharing your review. We are glad you enjoyed most of your stay. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
Everything nice
Cockroaches and ants Found cockroaches next to refrigerator and many small ants in the bathroom towels…
Business response:
Dear Raul, We were sorry to read about your experience and apologize for the inconvenience caused. We follow the most rigorous industry standards regarding our suites' cleanliness and pest control. However, we are genuinely sorry for failing to show this to you. Thank you for bringing this to our attention; remedial steps within the concerned departments are underway to ensure future guests are not similarly impacted. We hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Northeast
How is Extended Stay America - Tampa - Northeast rated?
Extended Stay America - Tampa - Northeast has a 3.2 star rating with 2,496 reviews.
When is Extended Stay America - Tampa - Northeast open?
Extended Stay America - Tampa - Northeast is open now. It will close tomorrow at 12:00 a.m.