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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee pot in the room. Other than that everything was ok.
Business response:
William, thank you for making Extended Stay America a part of your travel plans. We are glad you had a pleasant stay overall and that you enjoyed your time with us. However, we do regret not meeting some of your expectations. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Staff was professional and we could park and take our wine shuttle at 10:30 am, before check in time 3:30 pm. Very disappointed after our hour drive to get to our destination Extended Stay America Hotel, and wait for the wine tour shuttle, that we could not use a restroom, as there was none available. We were told that the only restrooms available were in the rooms after check in. A few of our party drove around trying to find an available restroom while waiting for our shuttle to arrive as there were none available to publi... read more
Business response:
Antonia, thank you for staying at our hotel and for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us. We hope we will have another occasion to exceed your expectations and to welcome you back soon. Sincerely, Hotel Management
Clean but wouldn't stay again The room was clean although there was a lot of noise in the hallway late at night and a dog was barking. I wouldn't stay here again just because I think it was a place people were living.
We booked two rooms and stayed on the 3rd floor. Unfortunately, one of the rooms had very large cockroaches that we were shocked to find 2 days in a row. The property was otherwise comfortable, the coffee and "grab and go" breakfast convenient and the staff very friendly and efficient.
Business response:
Laraine, thank you for your review. We are happy to know you liked our cordial staff as well as our grab-and-go breakfast offerings. However, we are sorry for the issue you encountered. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,142 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.