This profile has been claimed by the business owner or representative.
Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We booked two rooms and stayed on the 3rd floor. Unfortunately, one of the rooms had very large cockroaches that we were shocked to find 2 days in a row. The property was otherwise comfortable, the coffee and "grab and go" breakfast convenient and the staff very friendly and efficient.
Business response:
Laraine, thank you for your review. We are happy to know you liked our cordial staff as well as our grab-and-go breakfast offerings. However, we are sorry for the issue you encountered. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Clean area
Business response:
Cathy, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
This place is average at best. Its dingy, dated and in our unit Formica was chipped off of the counter in the kitchenette. The linens were dingy and honestly, we didn't want to use the kitchen sink. Oh! No pool either. The bright side was the girl who checked us in. She was nice, full of energy and smiles and efficient. All it will take to make the place above average is some money and care in your product.
Business response:
Steve, thank you for your review. We are happy to know you liked our cordial front desk staff. However, we are sorry for not meeting all of your expectations and regret any inconvenience caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests' experiences. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
I room was very clean and the service at the hotel was excellent! The location was convenient because my friend and I were attending a concert nearby. Overall, this is a nice place to stay and it is a good value.
Believe the bad reviews Believe, oh believe, the bad reviews. People live here and the corridors smell like fried oil and cigarettes. The cleaning solution they use smells horrid and it was sketchy at best around the area. They try to make it seem upgraded and nice, but it's really not. Keep looking, this ain't it.
Business response:
laura, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,186 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.