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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Disappointed in so many ways--Not Again Disappointing stay for $280. Had to wait 10 minutes for a receptionist to appear. Elevator was dark--more like a service elevator. Smoke-free hotel smelled of smoke in the hallway. Bathroom sink drained very slowly. Plastic shield on ceiling light fixture was missing. Rear exterior exit door was always propped open by smokers, which was a security concern. Will not say there again.
Business response:
Paul, thank you for evaluating your stay with us. We are sorry for the disappointing experience you had with us and apologize for the maintenance issues you outlined. We will review your comments with our engineering team and make sure the problems are resolved immediately. We also regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in se... read more
Great bang for the buck
Business response:
Thank you for selecting Extended Stay America for your stay and sharing your review. We are delighted to know you had a comfortable stay and that you felt you received great value from us. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Average stay due to COVID It was average. The elevator was not working so we had to climb stairs, than we asked for extra pillows and never got them. Also maid service was not available, why we had to ask for extra things. But we understand due to COVID. Overall it was okay for the 2 nights since we really were gone all day.
Business response:
Julie, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Satisfied Provided the essentials. Liked having a full size refrigerator
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,186 reviews.
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.