This profile has been claimed by the business owner or representative.
Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christina, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The employee's were very kind and friendly but the hotel is very depress looking. My neck hurt the next morning due to pillow discomfort.
Business response:
Cindy, thank you for the comments regarding your stay at Extended Stay America. We love hearing how much you enjoyed our devoted staff. Your feedback in regard to the pillows has been shared with the respective teams. We appreciate you taking the time to share your experience and we look forward to seeing you again! Sincerely, Hotel Management
Hard beds Everything was great just beds were hard.
Business response:
Teresa, thanks for staying at Extended Stay America. We are delighted to know you had a pleasant stay. Your concern has been shared with the concerned team members to improve our facilities moving forward. We hope the positive aspects of your stay will bring you back soon. Sincerely, Hotel Management
It was comfy Stay overall was good, but the pillows were flat.
Business response:
Elizabeth, we are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your nice feedback and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America Temecula The rooms I requested were not available at check in. However, the staff was able to provide me with access to the 3 rooms needed in my party. I had originally requested access to a King Size beds and I was provided the first available which was not the King I paid for or requested. The room was clean but it was noisy and medium standard. The TV in my room did not work. I don't want to be critical but this is not the standard to which I am accustomed to and I was disappointed. You advertised br... read more
Business response:
Armando, thank you for being our guest. We are pleased to know your overall experience was pleasant. We are sorry for all the difficulties you had here and regret the inconvenience it caused. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Very content I enyjoyed my stay here. Nothing too fancy. Did the job. It’s very quiet which I loved. Staff was really friendly. I would most likely stay here again. It’s a good price for what it has to offer.
Business response:
Ivan, thanks for being a guest at Extended Stay America and sharing your review with us. We are thrilled to know you liked our offerings and that you had an excellent stay with us. On behalf of our team, we invite you for another visit. Sincerely, Hotel Management
Go to best western I wasn’t thrilled with how small the room was, listed as a studio room I figured something much bigger, the mattress was a joke . And bed frame was your standard metal frame and if you sat at the end the bed it flipped up .! Walking into the lobby it smelt of cigarettes and dog. Not pleasant . I wont be staying here again .! Best western has them beat .
Business response:
Jessica, thank you for evaluating your stay. We are sorry for the inconvenience you had while you were here. Your feedback has been shared with our housekeeping team to ensure the room is thoroughly clean so that our future guest’s never experience this issue again. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,218 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.