Extended Stay America - Temecula - Wine Country

Business response:

Rose, thank you for the review. Although you liked some aspects of your stay, we are sorry for the situation you described regarding the noise is truly regrettable. When made aware ofthese situations, our front desk staff is trained to resolve such issues. We hope you will take this as an isolated incident and will give us another chance the next time you visit the area. Sincerely, Hotel Management 

Business response:

Thomas, on behalf of our entire team, we're delighted you found our hotel a comfortable place to land, with first class treatment from our staff. Delivering a best in class experience is the goal of every staff member, so your comments are appreciated and we will pass them along to everyone here at Extended Stay America. We look forward to serving you again the next time you are in our area. Sincerely, Hotel Management 

Business response:

Alice, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Kayla, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

David, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for the four-star rating. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your experience with us and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for your visit. We are glad to see you had an overall good visit, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management