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27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Power outages, noisy neighbors Not really the property’s fault but one evening the power kept going out - for 10-20 min at a time.. I also expected that at a property like this, there would be cups, plates, etc in the room without having to ask for everything piece by piece from the front desk. I also had VERY heavy footed upstairs neighbors my last night 11 PM on.. I called down- not sure if anything was done.. the noise seemed to continue.
Business response:
Dear Guest, We apologize for the power interruptions you experienced during your stay, and we understand how frustrating this can be. We also appreciate your comments about the kitchen amenities, and we’re working to ensure that everything is provided in the rooms for a more convenient experience. We regret the noise disturbance from your neighbors and will review how we handle such issues. We hope to welcome you back for a more enjoyable and restful stay.Sincerely,Hotel Management
Nice
The staff so far has been excellent, and we are very pleased myself and fiancé
Business response:
Dear Guest, Thank you for your feedback and for recognizing our excellent staff. We’re delighted to hear that both you and your fiancé are very pleased with your stay so far. Our team works hard to ensure every guest feels welcome and supported throughout their visit. We truly appreciate your kind words and look forward to welcoming you both back to Extended Stay America again soon.Sincerely,Hotel Management
It good hotel to stay.
Nice and clean
Business response:
Dear Guest, Thank you for your positive review! We’re thrilled to hear that you found the hotel nice and clean during your stay. We take great pride in maintaining a clean and comfortable environment for all our guests, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated, and we will continue to prioritize cleanliness and guest satisfaction. We hope to have the pleasure of welcoming you back to Extended Stay America soon for another enjoyable stay.Sincerely,Hotel Management
Breakfast included but could be better. Clean and safe stay.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that you found our property clean and safe during your stay. We also appreciate your thoughts on the breakfast offering, and we will certainly take your comments into consideration as we look for ways to improve our breakfast selection. Our goal is to always provide a comfortable and enjoyable experience for our guests, and your input helps us achieve that. We look forward to welcoming you back in the future and providing you with an even better experience.Sincerely... read more
Bathroom was dirty. Hair in tub. Floors were dirty No toiletries.
Business response:
Dear Guest, It was a pleasure having you stay with us. We hope you had a pleasant stay overall. However, we want to apologize for any housekeeping oversights in your room and regret your disappointment. Thank you for this valuable feedback, and we look forward to having another opportunity to provide you with a completely flawless visit the next time you are in the area.Sincerely,Hotel Management
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,305 reviews.
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.