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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Susan at the front desk was delightful! The room was clean. Well lit parking lot.
The room was outdated and had weird odor. The ceiling in the hallway was leaking.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We appreciate the aspects of your stay you found satisfactory, and we sincerely apologize for the concerns you encountered, including the condition of the space and the unexpected maintenance issues in the corridor. Your feedback is valuable and has been shared with our team to guide improvements. We hope you will consider visiting again so we can provide a more polished and comfortable experience in the future. Sincerely, Hotel Management
Got this hotel because it had a kitchen and I have a 15 month old. The front desk and room were good! However, if you have a kid don’t go. Got noise complaints at 8:30pm because of my kid. When i went downstairs to ask if they just want to move us because obviously my son is going to be a little crazy she said no because they were “sold out” and quiet hours were at 9:30pm. It was 8:30pm!!!! The place smells like weed even though it’s a no smoking inside building. A lot of drunk people walking around, a lot of people standing... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are pleased to know our team provided friendly service and that you found the accommodations suitable for your needs. We understand how challenging traveling with a young child can be and regret that your stay felt disrupted. Please know that we strive to maintain a comfortable environment for all guests while being mindful of differing needs. Your feedback regarding the atmosphere and overall experience has been shared with our leadership team for review... read more
Was happy with my room and area. I would stay there again
Business response:
Dear Rachele, We are so glad to hear you had a pleasant experience and would choose to return—that means a lot to us! It’s wonderful that you enjoyed both your accommodations and the neighborhood. We truly appreciate your kind words and look forward to welcoming you back for another comfortable visit at Extended Stay America. Sincerely, Hotel Management
Na
Everything was great except that when we first entered the room, there was an overwhelming, extremely powerful cologne smell from an old man. It was like someone broke their cologne in the room before us. Not the staff's fault, I am sure, but it gave me a horrible headache. I bought an air freshener and opened the windows, but it didn't go away. I had a migraine the whole time. I am not sensitive to smells either, so this was extremely bad.
Business response:
Dear Guest, It is wonderful to hear that so much of your stay went well. We are genuinely sorry, though, that the room’s lingering scent made your visit uncomfortable. While it wasn’t something our team could anticipate, we completely understand how disruptive it can be when a space doesn’t feel fresh. Your feedback helps us address these rare situations more quickly. Thank you for choosing Extended Stay America, and we hope to welcome you back for a smoother experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,305 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.