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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Laura at the desk was great
The room were outdated, the room wasn’t really cleaned there was left over food gunk in the kitchen, the bathroom had mold painted over it and did not ventilate well leading to lost of water dripping and the paint was chipping off. It was just poorly taken care of and the place in general smelled really bad! We booked no smoking and not pets room because of the allergies and no matter how many rooms we saw they all were horrible…we had to settle to at this point for the lesser part or which one was worse…plus you cannot get ... read more
Business response:
Dear Paul, We sincerely apologize for the inconvenience you experienced during your stay. It is concerning to hear about the cleanliness and maintenance issues you encountered and the difficulty in reaching our staff in the evening. Your feedback is invaluable and will be used to address these shortcomings with our team. We strive to improve our facilities and services and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Good area, convenient, and staff was nice. Issues were the cleanliness of the room. Floor and carpet were dirty. Under the bed there was receipts and someone’s socks.
Business response:
Dear Connie, Thank you for your feedback. We are pleased you found our location convenient and our staff friendly. However, we sincerely apologize for the cleanliness issues you encountered in your room. This falls short of our standards and will be addressed immediately by our housekeeping team. Your experience is important to us, and we are committed to improving our services. We hope to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management
My experience The stay was good overall. I did not realize nor read that this hotel did not clean the rooms daily...we only stayed two days so no big deal. The staff was nice though.
Business response:
Dear Dave, Thank you for your feedback. We are glad you had a good overall stay and appreciated our friendly staff. Extended Stay America focuses on providing a comfortable experience, and we appreciate your understanding of our room cleaning policy. We hope to welcome you back soon!Sincerely,Hotel Management
Great location next to major freeway and convenient to local wineries.
Good location. Close to restraints, shopping access to freeway. Hotel looks nice from exterior but n interior needs work. Restroom had mold stains on wall. Room floors were sticky. Everything in the room worked good room just needs a good cleaning
Business response:
Dear Atanacio, Thank you for sharing your feedback. We are pleased to hear that you found our location convenient and the exterior appearance appealing. However, we sincerely apologize for the cleanliness issues you encountered in your room. Your concerns about the restroom and floors are noted, and we will address these immediately with our housekeeping team. We appreciate your comments and are committed to improving our interior standards. We hope to welcome you back in the future for a more pleasant experience. Sincerely,... read more
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,190 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.