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Extended Stay America - Toledo - Maumee
- Hotels
- Maumee, OH
About this business
Location details
542 W. Dussel Dr., Maumee, OH, 43537, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent
Business response:
Dear Mark,Thank you for the wonderful comments regarding your time at Extended Stay America. We are thrilled to learn that your experience met all your expectations. Our team works diligently to provide a welcoming and comfortable environment for all our guests, and it’s rewarding to know that our efforts contributed to your satisfaction. Your review means the world to us. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management
Clean, but Missing Some Basics. The hotel clerk was extremely friendly and really tried to be helpful. The room/shower/kitchen were clean, but an "extended-stay" facility is supposed to provide plates, silverware, cups, glasses, dish soap, dish rags, wash cloths, etc. The clerk said he had "some" of that stuff, but much of it was still in rooms, they are short staffed, and some of it was stolen and it is the end of their budget year. Consequently, they did not have the soap and the dish rags and wash cloths. As we were check... read more
Toledo Convention This stay was not as good as I expected, the lobby entrance was dark and not inviting. However, the hallways were well lit. My room did not feel clean when I entered, but was not dirty, just well used. Overall, the stay was average, I would have preferred a more up to date modern hotel. The continental breakfast was poor at best, just package muffins and coffee and breakfast bars. I would not necessarily stay here again.
Business response:
Dear Ronald,We're glad that you found the hallways well-lit, however we’re sorry that the entrance didn't create the welcoming atmosphere we aim for. Your insights about the room's condition are valuable, and we are committed to enhancing our overall cleanliness and upkeep to ensure a more pleasant experience for our guests. Additionally, we will work on improving our breakfast offerings to ensure a more satisfying experience for our guests. We would like the opportunity to serve you better in the future and hope you will co... read more
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Business response:
Dear Heidi,We are sorry for not meeting all your expectations. We strive to ensure that every guest thoroughly enjoys their time with us, so we regret any inconvenience you may have experienced. We will share your feedback with our team as we are committed to providing exceptional service to our guests. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Toledo - Maumee
How is Extended Stay America - Toledo - Maumee rated?
Extended Stay America - Toledo - Maumee has a 4.4 star rating with 980 reviews.
When is Extended Stay America - Toledo - Maumee open?
Extended Stay America - Toledo - Maumee is open now. It will close tomorrow at 12:00 a.m.