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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just stayed one night At check-in, they tell you that there’s no smoking policy within 100 feet of the building yet as we were walking into the office there were people standing out on the curb in front of the office door smoking. We had to walk past Cigarettes smoke to get into the office. The room was OK But the bed was very springy and very uncomfortable to sleep in. We were in a room with a queen size bed with kitchenette. If you need dishes brought to the room they tell you to contact the front desk. The walls are very ... read more
Business response:
Dear Tammy, Thank you for sharing your experience with us. We apologize for the inconvenience caused by the smoking near the entrance and the discomfort with the bed and noise levels in your room. Your feedback regarding the need for upgrades to our beds and soundproofing is valuable, and we will take it into consideration as we strive to improve our guests' comfort. We appreciate your kind words about our friendly staff and the amenities we offer. We hope to welcome you back for a more enjoyable stay in the future.Sincerely... read more
Goof
Room not good!! Smoked bad
Business response:
Dear Manny, Thank you for your feedback. We apologize for the unpleasant smell in your room. This is not the standard we strive to maintain, and we are taking immediate steps to address this issue. Your experience is important to us, and we regret any inconvenience caused. We hope you’ll consider staying with us again, allowing us the opportunity to provide a more pleasant experience.Sincerely,Hotel Management
Business response:
Good Afternoon,We wanted to reach out and thank you for previously staying with us. We look forward to accommodating you in the near future.
Quiet
Business response:
Dear Christopher, Thank you for your feedback. We appreciate knowing that you found our hotel to be quiet during your stay. Providing a peaceful environment for our guests is a priority for us. We look forward to your next visit.Sincerely,Hotel Management
Very clean and quiet
Business response:
Good Afternoon,We wanted to reach out and thank you for previously staying with us. We look forward to accommodating you in the near future.
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,591 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.