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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I arrived the trash had' t been taken out of my room. There was a fight next door at 3:30 am
Business response:
Thank you for posting a review of your stay. We apologize for the cleanliness issues you encountered in your room and that you were disturbed at night by noise from other guests of the hotel. We have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, we wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope to have the cha... read more
This was okay for the time spent, but I wont stay here again, as it is not up to basic standards, it was a suite, I checked in and added a 2nd room which was next door and i checked in after 2pm the room i added was not ready. There no dishes in the suite, but the desk said i can go pick some up from the office. I wont stay here again, but glad it was available since i had to be at the hospital for a sick friend.
Business response:
Thank you for being our guest. We are pleased you liked our convenient location close to the hospital, but we missed meeting some of your expectations. We are sorry we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Only complaint...hard mattress made sleeping uncomfortable.
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. However, we regret the discomfort with the bed. Your review is appreciated, and we hope Extended Stay America is your choice in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,618 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.