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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price was right, poor upkeep of property. Outside of building area was dirty. No towel or linen service offered for 7 days
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Kindly note, towels, and linens are to be exchanged at the front desk anytime and offered complementarity. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Nice and efficient check-in staff. Room was at end of building by road and was very loud. Heard cars, people next door, and people on floor above. Internet connection was good.
Business response:
Thank you for writing us back. We are glad you liked certain aspects of your stay and had a pleasant time with us. However, we apologize for the wifi issue and lack of kitchenware. Your feedback is shared with the service provider to ensure we deliver seamless connectivity to our guests going ahead. Also, we are sorry for the noise issue which kept you from having a relaxing visit. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
All smoking is a 100ft for on the building. The one thing I was mad about was being told that I had to pay a $25 fee if I wanted to check in 2 hours early... Wow
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to our early check-in policy. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.6 star rating with 2,662 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.