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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Terry, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Great location and much less expensive than other properties. Breakfast is just grab and go with muffins and coffee, but better than nothing!
Business response:
Thank you for choosing Extended Stay America and for your kind review. We are glad to know you liked our location and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very noisy. Street traffic and parking lot noise. Would like more quiet
Business response:
Thank you for being our guest. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted by noise from our streets. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
John, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Could be better Air conditioner did not work. There is never anyone at the counter. They are always in another room watching something that they have on extremely loud.
Business response:
John, we sincerely apologize that our facility fell short of your standards. Your feedback regarding the maintenanceand service issues are shared with the concerned teams to make sure necessary actions are taken ensuring these problems don’t occur again. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Nice room, great price. Desk clerk was friendly and as efficient as possible. Should have been at least one more person helping.
Business response:
Thank you for the review of Extended Stay America. We are thrilled to know you liked your well-maintained room and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
I didnt like waiting ten minutes no one in front of me to collect my key to the rental. I liked the room it was very clean. I did not like alot of foot traffic on the property and when I asked for a receipt they did not give me a receipt only redirected me to expedia.
Loved that there was a kitchen and coffee, and other items were available. Also liked the proximity to CVS and Ihop, and a couple of blocks to whole foods. Hayed that dog policy was $20 per dog per night and that the carpet was filrhy.
Business response:
Thank you for your feedback. We are pleased to know you liked our kitchen facility and that you enjoyed our hotel location. However, we are sorry we missed meeting some of your expectations. We have asked our housekeeping staff to be more diligent in their efforts so that our future guests never encounter a similar issue. Thank you again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,618 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.