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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Christmas with family I have stayed here before, and this time I had the same room, that was cool. I was visiting back to Tucson for Christmas with my daughter and her children. Being able to cook breakfast every morning, and even steaks, baked potatoes and salad (the full fridge is awesome!) made it seem like we were at home together. It made my Christmas!
Business response:
We are delighted you came back to stay with us again at Extended Stay America because your previous visit was letter perfect. We love reading reviews from satisfied guests, and we look forward to seeing you on your next trip to our beautiful city. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Overpriced for a run down place. Probably the last time we will stay at this property. We could have spent $30-50 more and stayed at a way better hotel. For the price we paid ($95), we expected more. Surprised we didn't find bed bugs.
Business response:
Jonathan, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Lighting needs repairs. Clean. Smells good. Lights didn't work in kitchen. Lights over the desk and by the bed did not work. The front desk staff is wonderful and friendly. Efficiency of check-in needs to be watched. My check-in raised concerns. I heard the two clerks discussing whether they had booked two people into the same room by mistake.
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Needs maintenance work on the lighting. There were problems with the lighting in the room I had. The light was out in the kitchen. The light over the desk did not work. The light fixture on the side of the bed was erratic. On the good side, the desk staff is cordial and was very efficient at checking me in. They made up for the poor lighting in most ways.
Business response:
Thank you for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. Your concern regarding the lighting will be shared with our maintenance team so that corrective measures can be taken. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice, Clean, quiet, everything uou need, good price.
Business response:
We appreciate you choosing to stay with us. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
The front staff were Nice people,it was close to TMC,it was at a good location.
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to know you were happy with our location and that you enjoyed the great service delivered by our front desk team. It was a pleasure accommodating you, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.3 star rating with 1,727 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.