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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved that there was a kitchen and coffee, and other items were available. Also liked the proximity to CVS and Ihop, and a couple of blocks to whole foods. Hayed that dog policy was $20 per dog per night and that the carpet was filrhy.
Business response:
Thank you for your feedback. We are pleased to know you liked our kitchen facility and that you enjoyed our hotel location. However, we are sorry we missed meeting some of your expectations. We have asked our housekeeping staff to be more diligent in their efforts so that our future guests never encounter a similar issue. Thank you again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
Great price. It was fine. The decor was a little dated but it was clean. TV channel choices were pretty limited and that has to do with whether they have cable or satellite.
Business response:
Ted, thank you for choosing Extended Stay America for your needs. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. However, we are sorry for the inconvenience caused to you while here. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Too noisy. People making too much noise late at night and then again early morning.
Business response:
Thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced and for our failure to address them to your satisfaction. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We are terribly sorry that your sleep was disrupted and hope that you will give us a chance to serve you better in the future. Sincerely, Hotel Management
The customer service was great The room was exactly what was stated there was no issues with that The property was well maintained the free breakfast is really just coffee and some packaged muffins and some hot water for oatmeal
Business response:
Thank you for sharing your review with us. It is a sheer pleasure to know you liked our well-maintained property and that our excellent service made your stay a comfortable one. Thank you once more being a guest at Extended Stay America, and we look forward to serving you soon. Sincerely, Hotel Management
My body was not pleased with the bed, otherwise very nice place.
Business response:
Thank you for choosing to stay at Extended Stay America. We are sorry you found our bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will choose us again when you are in our area. Sincerely, Hotel Management
It was very convenient to my needs, and folks were helpful and nice. But it was not like a regular motel in terms of services (e.g. it had weekly cleaning, but that was understandable because, as I found out, the facilities were more focused on 'short term apartment' use).
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was clean and comfortable. It seemed like the hotel was understaffed and all the employees were working at several different jobs keeping things moving.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thomas, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
I liked that it was quick and that the staff was friendly. However, I didn't like that I was informed the rooms where only cleaned once a week so that if I wanted to have clean towels or sheets I'd have to come ask for them.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry our hotel policy was not explained to you at the time of check-in, and for the inconvenience you had due to it. We have discussed your feedback with our front desk associates to make sure such incidents are prevented from occurring again. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Manag... read more
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.2 star rating with 1,780 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.