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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Tucson Pleasure Trip The room was clean and comfortable. The floors were clean as well as the bathroom. The first night the traffic was noisy when we first arrived which was a Thursday. But after that first night it quieted down. I was surprised that the hotel was much better than other reviews I read. The location was also convenient. We were on the bottom floor and didn’t have noisy neighbors which was great.
Business response:
Stephanie, thank you for the nice review. We are pleased to read you were impressed with your room and that our location made it even better. Thanks for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Great hotel !
Business response:
Paul, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Michael, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The hotel was fine. Very loud on the Grant rd side. The staff was stressed and WiFi was a problem. Room was clean and neat.
Business response:
William, thank you for evaluating our hotel. We are glad your overall experience was a good one, and we apologize for failing to meet your expectations. We appreciate you letting us know where we fell short, and we hope you will come back in the future to see how we have improved. Sincerely, Hotel Management
Carpet in the room old and stained so needs to be be replaced. Metal edge of stairs are rusty and falling apart. Too dangwrous and should be replaaced.
Business response:
Dear Guest we are very sorry for the inconvenience and the problem mentioned has been reported. We really thank you for your feedback but also we would like one opportunity to make it right for you. Warm Regards, Sandra & The Team!!!
Business response:
James, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,590 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.