This profile has been claimed by the business owner or representative.
Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing special When I got to my room there was no soap or shampoo the was OK just nothing special
Business response:
Thank you for staying with us. We are happy to know you had an overall pleasant stay. However, we are sorry we missed meeting your expectations with regard to bathroom amenities. Please note, these items are available at the front desk, although we provide this service at your request for a minimal fee. We have discussed your feedback with our team members to ensure we make our guest aware of this policy on arrival. On behalf of everyone here, we would like to serve you again in the future. Sincerely, Hotel Management
Large room very comfy good service at front desk .. needs more tv channels
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Noisy from local traffic
Business response:
Douglas, thank you for sharing your experience. We realize that noise from the street can be loud at times. On your next visit, we recommend you the room on the other side of the building to make your stay a better one. We hope you will give us another chance to serve you again soon. Sincerely, Hotel Management
so-so Extended Stay promises a small kitchen with a full set of dishes, utensils, etc and a coffee maker. Less than half the items were provided for the 4 nights of my stay. Disappointing.
Business response:
Thank you for your review. Please accept our apologies for the poor service you experienced when you were here. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thanks for being our guest, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, Hotel Manage... read more
Not the Ritz but nice place to stay Stayed two nights while our granddaughter was in a nearby athletic competition. Room was clean, bed was comfortable. We had a corner room next to the side street so we did have some road noise. Front desk was very friendly and honored our request to not be in a front unit where we would get major traffic noise from the main road. The unit has a small kitchen where you can ask for dishes, etc., if needed. The only minor compliant was a request to change out a bad lamp light bulb and it didn... read more
Business response:
Thank you for making Extended Stay America your home away from home. We are delighted to read you were impressed with your well-appointed room and that the outstanding service provided by our staff. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
The front desk staff was always cheerful and super helpful.
Business response:
Thank you for being our guest at Extended Stay America and for taking the time to write about your experience. Our dedicated team of the front desk staff enjoys hearing compliments for a job well done. Thank you for calling attention to their great work! We appreciate your business and hope you will join us again every time you visit the city. Sincerely, Hotel Management
We were next to the elevator and office so it was constantly loud all night. Building was old so I’m sure that was the reason. Bed was super hard but the room was clean. Just not worth the $95 we paid for the night.
Business response:
Anne, thanks for being our guest. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. Having said that, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Place seemed clean until I walked on the carpet after my shower. The bottoms of my feet got black from the carpet.
Business response:
Anna, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the cleanliness issues you encountered in your room. We have shared your feedback with our housekeeping team for review and action. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Short Review. The staff was very helpful with all of my requests like coffee maker, coffee, bowls, silverware delivered to my room. The refrigerator was working. TV had cable channels.
Business response:
Elizabeth, thanks for reviewing your experience at Extended Stay America. We are thrilled to know you were impressed with our courteous service and the facilities we provide. On behalf of everyone here, we thank you for the recognition and invite you to stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.2 star rating with 1,780 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.