This profile has been claimed by the business owner or representative.
Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My body was not pleased with the bed, otherwise very nice place.
Business response:
Thank you for choosing to stay at Extended Stay America. We are sorry you found our bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will choose us again when you are in our area. Sincerely, Hotel Management
It was very convenient to my needs, and folks were helpful and nice. But it was not like a regular motel in terms of services (e.g. it had weekly cleaning, but that was understandable because, as I found out, the facilities were more focused on 'short term apartment' use).
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was clean and comfortable. It seemed like the hotel was understaffed and all the employees were working at several different jobs keeping things moving.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thomas, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
I liked that it was quick and that the staff was friendly. However, I didn't like that I was informed the rooms where only cleaned once a week so that if I wanted to have clean towels or sheets I'd have to come ask for them.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry our hotel policy was not explained to you at the time of check-in, and for the inconvenience you had due to it. We have discussed your feedback with our front desk associates to make sure such incidents are prevented from occurring again. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Manag... read more
Good inexpensive stay for two days. The staff is exceptional
Business response:
It was a pleasure having you as our guest at Extended Stay America. We're thrilled to know you found us to be a great value and that the service provided by our associates was beyond your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Staff was great. Hotel and area are sketchy. While we were checking in a guest walked out of the hotel because a domestic violence situation was going on in the room next to his. Police were called. People yelling in the parking lot throughout the night. Room was nice and clean.
Business response:
Samantha, thank you for sharing your feedback. We are pleased to know you liked our associates and that you also enjoyed your accommodations. However, we are sorry for the inconvenience caused during your visit. Thanks again, and we look forward to seeing you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,590 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.