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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly, Professional, Clean, and smooth. Everyone at the desk should get a raise! They were all young and handled their jobs in and excellent manner. Young, respectful and helpful!!! At my age it is most appreciated!!!
Business response:
Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Jamie, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Good motel for money, but needs better internet The motel is located right by Grant road, and is therefore very noisy. Insulation in the rooms doesn't keep out the noise. The rooms all open separately to the outside, so not a hotel, but more like a motel in style. Some might find this to be less secure than entrance to rooms from indoor corridor. The rooms were fine for cleanliness. Staff was friendly enough, but wouldn't let me stay an extra half hour on a hot day after check out time, so I had to go drive around to keep co... read more
Business response:
David, thanks for taking the time to review your experience with us. Although you had an overall comfortable stay, we are sorry for the noise and the wifi issues which impacted your stay. Your feedback will help us take appropriate steps to improve our future guest experiences. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit... read more
Meh Staff friendly. Dirty room. Dirty carpet and bathroom floor. Pet accidents are obvious. Uncomfortable bed. Has unstocked kitchenette. Note in room says that if you need dishes, utensils and cookware to order from front desk. Short one night stay so didn't need to mess with that. Slow WiFi that can be upgraded to faster for a price. Price was ok at $79. Location was ideal for proximity to Tucson Medical Center.
Business response:
John, thanks for evaluating your stay. We are glad to read you liked our service and location. having said that, we are sorry for not meeting all of your expectations. Your feedback will be shared with our respective teams so that they will be diligent in their efforts. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
hotel located close to where I needed to be Carpet very worn out and stained. Room had orders of previous food prep and cooking
Business response:
thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for the inconvenience you experienced in your room and have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Bon rapport qualité-prix, confortable et bien situé. Le personnel est sympathique et accommodant.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your stay with us was comfortable and that you were impressed with our courteous associates. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Very clean. Nice and exactly like the picture. Would definitely stay there again.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked our well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
they say their website reservation rates are the lowest (guaranteed), but they aren't and they don't tell you how to honor the guarantee.
Business response:
Thank you for choosing Extended Stay America for your stay. We are pleased you were overall happy with your stay, but we are sorry for the issues you experienced with your reservation. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
The staff were friendly, the room was clean, and was reasonably priced.
Business response:
Thanks for the awesome feedback. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.2 star rating with 1,780 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.