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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hotel located close to where I needed to be Carpet very worn out and stained. Room had orders of previous food prep and cooking
Business response:
thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for the inconvenience you experienced in your room and have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Bon rapport qualité-prix, confortable et bien situé. Le personnel est sympathique et accommodant.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your stay with us was comfortable and that you were impressed with our courteous associates. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Very clean. Nice and exactly like the picture. Would definitely stay there again.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you liked our well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff were friendly, the room was clean, and was reasonably priced.
Business response:
Thanks for the awesome feedback. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Granola bars and packaged muffins do not constitute a free breakfast. Regular coffee ran out, no one in area to replace. Hot coffee cups non existent, we were told to use hard sided water glasses for hot coffee. HOT. Parking lot was littered with trash. Check in person was wonderful. Enjoyed that experience.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Business response:
Rufina, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient to wedding venue. We did not like the smokers and party people across the parking lot from our door.
Business response:
Thanks for the feedback. We are delighted to read you found our location to be convenient for your needs and that you had an overall nice stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused. We hope to have the pleasure of hosting you again in near future. Sincerely, Hotel Management
Descent hotel Okay for the price. No blow dryer which is weird.
Business response:
Katlyn, thank you for being our guest at Extended Stay America. We are glad that you liked our property and affordable rates. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
they say their website reservation rates are the lowest (guaranteed), but they aren't and they don't tell you how to honor the guarantee.
Business response:
Thank you for choosing Extended Stay America for your stay. We are pleased you were overall happy with your stay, but we are sorry for the issues you experienced with your reservation. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,590 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.