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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Washroom was clean, but small and did not have a fan. Had to get a hair dryer from the front desk. Room smelled of cigarette smoke even though I requested non smoking room. Free wi-fi, affordable if you are just looking for a basic place to sleep.
Business response:
Thank you for staying with us. We are glad you liked most of our services and had an overall comfortable stay. However, we are sorry for the odor you experienced in your suite. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Better than I was expecting for the price. The room was clean and comfortable. The office was very basic but the staff seemed very helpful. The only criticism I have is the care of external stair wells. Needs pressure washing and some maintaince. Otherwise I was pleased with the stay.
Business response:
John, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We value your observation, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good We”ve been staying here so many times . Whenever we visited my son in Oceana. And the room was always cleaned. Front desk ladies are very helpful and the Cleaning lady was nice. I will definitely comeback again. New York
Business response:
Thank you for returning to Extended Stay America for another spectacular experience. It's nice to know you always found your suite comfortable and you were pleased with the exceptional service from our front desk staff. We appreciate your loyalty and will continually strive to earn your approval by providing the best service of any hotel in the city. We look forward to your next visit with us. Sincerely, Hotel Management
They had everything I needed for my stay!! Staff was very attentive and due to a personal issue was able to change my room immediately.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you had a pleasant time while you were here and that you were pleased with the attentive service you received from our associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Just ok. This hotel was just okay - but for the price they charge, it was a little less than ok. Rooms were old, but accommodating. Not dirty by any means, but also not super clean either. My biggest gripe was that I asked for a late check out twice during my stay. Both times I was told to just call the front desk and ask them the morning I was checking out. No one told me they actually charge $11.75 extra on your bill if you get a late check out. For one extra hour they charge you! I stay in hotels probably 60 nights out of... read more
Business response:
Robert,thank you for reviewing your experience at our hotel. We apologize for the miscommunication between you and our front desk staff. Your comments have been shared with our entire team to ensure our focus remains on exceptional service. Thank you again, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
looks very old building . need some cosmetic work done
Business response:
Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. We can appreciate that you were hoping for a more up-to-date experience. We hope the other aspects of your stay made up for this and that you will come back to see us again on your next visit to this city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,258 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.