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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Melissa, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was Good, Thank you!
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Jayda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Warm, friendly atmosphere. I helped booked for my daughter and grandson. They’re enjoying their stay so far.
Business response:
Thank you for choosing Extended Stay America. We are delighted to know how much your daughter and grandson are enjoying their time with us. Thank you once more, and we hope to be your choice whenever you are in our area. Sincerely, Hotel Management
Basic Lodging Room and rate charged was fair in comparison to other options on short notice. The neighborhood did not look inviting. Roaches were in cabinets. TV was very basic with crude sound control. Breakfast was just basically snacks and coffee. Service was friendly but lobby hours were only from 7am until 11pm. What does one do if he has a need late in the night?
Business response:
Carl, thank you for your review. We regret your disappointment with our hotel policy and apologize for the insects you encountered in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Business response:
Kyle, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Too noisy
Business response:
Christa, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
limited selection cable....noisy heater/ac....the kitchen" old and tired needed upgrade is long past due....this is constructive criticism only. decent place....tks. br staff is very nice. SAMANTHA I HAVE DEALT WITH TWICE AND SHE IS VERY PROFESSIONAL AND CORDIAL.
Business response:
Thank you for your review. We are glad you liked the service provided by Samantha. However, we apologize for the inconvenience you had due to the HVAC. Your feedback will be shared with our maintenance team for review and action. Also, we regret the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. We value your constructive feedback and hope you will consider a retu... read more
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.