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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I got to the hotel late at night to check in, I'm from out of town so I had no clue where to go for my room, the girl behind the desk just pointed her to the direction of my room, and then I asked if it was on the second floor and she said yes...well my room was not on the second floor, it was on the first floor and right by the lobby door. It was quite noisy up until 11 pm at night every day and made it hard to sleep. You get what you pay for. OH and no room service unless you asked for it.
Business response:
Stephanie, thank you for you feedback. Please accept my apology for the inconvenience you experienced during your stay. This is not the type of service we are known for, so I will be personally follow up on your concerns with my team to ensure no future guests experiences the same. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Business response:
Janessa, Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Close to the beach Good experience but lack wifi. Close to the beach and had a good time
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your stay with us was enjoyable. I have taken a note of your concern. We hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Pleasant It met my expectations and it was cleaner than I thought it would be. Right by the highway was a plus made it easier to get around to the oceanfront. Price I thought was a little bit high.
Business response:
Melissa, thank you for staying at Extended Stay America - Virginia Beach - Independence Blvd. We are delighted to read you liked our well-kept property and that our location was convenient for your needs. It was a pleasure hosting you, and we hope to see you soon. Sincerely, General Manager
Business response:
Rachel, it was a pleasure having you as our guest at Extended Stay America - Virginia Beach - Independence Blvd. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, General Manager
Great place, great price! We enjoyed our time at the Extended Stay America. The rooms were modern and clean, perfect place for a couple nights. The only complaint I had was that the air conditioner was too close to the bed, and the comforter was just a bed cover, not an actual blanket.
Business response:
Thank you for staying at Extended Stay America - Virginia Beach - Independence Blvd. We are glad your overall stay was pleasant and that you liked the value we offer. However, we are sorry for the inconvenience you experienced in your room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Asked for a coffee pot and 2 extra pillows. Got the coffee pot. Beds were too hard.
Business response:
Joseph, thank you for your visit. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found our beds uncomfortable. Our front desk is available to resolve issues such as this, and I'm sorry we were not aware of the problem you had as we would have been happy to try and resolve the issue or move you to another room. Thanks once more for allowing us to be of service, and we hope you will return as we would love to provide you with a better experience! Sincerely, General Ma... read more
Staff willing to help , good location for me. that is all I can say, should you want to have more literature please hire a writer. Have a very nice day.
Business response:
Thank you for taking the time to share your experience at Extended Stay America - Virginia Beach - Independence Blvd. We are glad to read you loved the service provided by our courteous associates and enjoyed the convenience of our location. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.