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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A place to rest Staff was very friendly & helpful. The room needs some updating. The bathroom ceiling looked old & dirty and I had trouble with the shower working. Overall a good stay.
Business response:
Thank you for your recent review of your stay. We appreciate you letting us know about the room conditions you experienced. I will be sure to inspect our rooms with our maintenance engineer to ensure that everything meets our company’s high standards. Still, I’m glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Smell is awful!! Hotel room clean. I didn't realize it was one queen bed not two. Fan in bathroom very loud and comes on automatically with light switch. Front desk friendly.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
A place to stay if you aren't demanding As an extended stay, you are expected to fend for yourself as you would in an apartment. Check in was fine. Hotel is old but functional and front desk is friendly and helpful. The room and bed were clean and comfortable. Now the down side: The hallways (but not the room) reeked of smoke, The room had no amenities in it at all, you had to request them from the front desk. I understand signing for pots and pans, flatware, etc but not even a coffee maker in the room. Also they offered cof... read more
Two and a half star stay. I came at the same time a Baylor game was at home. Prices were a little steep for the condition of the hotel. Needs to be upgraded. Didn't eat the grab and go breakfast. Overall, it was an ok stay.
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,185 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.