This profile has been claimed by the business owner or representative.
Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean room great prices
Top notch customer service This hotel is a good choice for a less expensive hotel. I want to comment the staff. They were very friendly, greeted me by name and were quick to respond to any needs I had. The customer service at this location is top notch.
Business response:
Dear Klara, We appreciate your kind comments and excellent rating for your stay at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
My room was clean but I was awoken twice during the night by people banging on doors down the hall.
Business response:
Dear Ron, Thank you for choosing us and for sharing your comments. It's delightful to learn that you found the room comfortable. However, we sincerely apologize for the inconvenience caused by the disturbances you experienced. We take such matters seriously and always want to provide our guests with the quiet, relaxing environment they deserve. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next vi... read more
Staff was great
Broken down elevator We’ve stayed at other Extended Stays before and it’s a decent hotel for what it is. My only issue is that when we arrived for our stay the elevator was down. It had apparently been down for awhile and we could’ve been notified before we booked the room. We were traveling with my disabled mother in law and ended up having to carry her to the 2nd floor. If we would’ve been made aware of the elevator issue we would’ve booked somewhere else.
Business response:
Dear Joshua, Thank you for choosing our hotel for your recent visit. We apologize for the issues you encountered with the elevator during your stay. We have already notified our maintenance team about this, and thank you again for bringing it to our attention. Your patience and feedback are highly appreciated as we strive to improve our guests' experience. We hope you will give us another chance to serve you and look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.