This profile has been claimed by the business owner or representative.
Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was enjoyable. Pillows were poor quality and very uncomfortable. Other than that our stay was good.
Great value for the price.
Business response:
Dear Guest, Thank you for your feedback! We’re delighted to hear you found great value in your stay. Providing comfortable accommodations at an affordable price is very important to us. Your kind words motivate our team to continue delivering the high-quality experience our guests deserve. We appreciate you choosing Extended Stay America and look forward to welcoming you back on your next visit! Sincerely, Hotel Management
Good stay and Gigi was awesome. Gigi was amazing she took time to check me in and explained everything I would need to know. I have stayed at more expensive hotels and didn’t get this type of treatment. The only negative was in the morning I was getting breakfast and a staff with dreads was on the phone being nasty with a customer. When she got off the phone she cursed out loud and my child was there with me. Other than that I would stay there again.
Great stay Great service, very clean. GiGi is amazing and so friendly!
Business response:
Dear Guest, Thank you for taking the time to provide your generous review. It is heartwarming to know you had a great experience and that GiGi made such a positive impression! Providing warm, attentive service and a welcoming environment are our main priorities, and we’re happy to know that came through during your stay at Extended Stay America. We’ll be sure to share your kind words with our team. We look forward to welcoming you back again soon for another flawless visit!Sincerely,Hotel Management
The stay was alright no issues there but the breakfast was less than desired, expected more.
Your ad is it has a pool & served breakfast. Both are false
Business response:
Dear Guest, Thank you for posting a review of your recent stay. We hope you enjoyed your visit overall; however, we apologize for not meeting every specification of yours during your time with us and regret your disappointment. We appreciate you taking the time to write about your experience, and we hope to accommodate you again with a better impression next time!Sincerely,Hotel Management
Men who were regulars at the hotel approached my daughter and asked her to come to their room in front of a hotel employee. When I brought it up to the clerk they acted as if it was nothing.
Business response:
Dear Guest, Your concerns are deeply troubling, and we sincerely regret that you and your daughter had this experience. The safety and comfort of all guests are a top priority, and any situation that makes a guest feel uncomfortable is taken seriously. We appreciate you bringing this to our attention and will ensure that our team remains vigilant in maintaining a welcoming and secure environment. We genuinely hope you’ll give us another opportunity to provide you with a more positive and reassuring stay in the future.Sincere... read more
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 1,979 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.