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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very accommodating staff. Quiet and safe location
Business response:
Dear Kahlil, We are delighted to hear that our team made your stay comfortable and that you felt safe and relaxed at our property! Your kind words mean a lot to the staff at Extended Stay America. It is always rewarding to know our efforts create a positive experience. We look forward to welcoming you back soon for another enjoyable and stress-free visit. Sincerely, Hotel Management
The room was very clean overall I really enjoyed my stay, when I come back I will stay there again
Clean, spacious, & comfortable room, with staff that were all very nice and responsive. Great price and location. Air conditioner worked well. Desk area to work at. Breakfast was just “grab & go” bars, muffins or instant oatmeal with coffee, tea or packets of hot chocolate. Guests smoked outside in front since it’s a non-smoking facility. Pets were welcome for a fee. Our key card keep stopped working which required us to go back to the front desk. They did provide kitchen supplies, but must ask for it. Nice area to walk with... read more
Business response:
Dear Barbara, Thank you for choosing Extended Stay America. We are delighted that you enjoyed the comfort and spaciousness of your room, as well as the attentive service from our team. It’s great to know the location and amenities suited your needs and that you appreciated the walking areas nearby. However, we want to apologize for the issues that kept it from being perfect. Your kind feedback and intent to return mean a great deal to us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Initial room had numerous deficiencies and wasn't clean. Took a long time to check-in even though I was the only person being served. Once the room deficiencies were noted the staff did work diligently to have me moved to an upgraded room the following day.
Business response:
Dear Christopher, Thank you for sharing your feedback. We sincerely apologize for the initial inconveniences you experienced, including the delays and issues with your first room. While we strive to provide a seamless and comfortable stay for every guest, we regret that we fell short in this instance. We are grateful for your recognition of our team’s efforts to resolve the situation and accommodate you in an upgraded room. Your comments help us identify areas for improvement and reinforce our commitment to enhancing our ser... read more
Defiantly I will recomend for families and friends Thank u very much for your caring. .
Very very happy
Business response:
Dear Guest, We are so glad to hear that you were very happy with your stay! It is always wonderful to know our guests felt comfortable and well cared for. Your kind feedback motivates our team to continue delivering a positive experience. We look forward to welcoming you back to Extended Stay America for another enjoyable visit soon! Sincerely, Hotel Management
Nice kitchen, full with refrigerator Business friendly Staff very committed Very clean Lots of towels
The staff is very nice, but the property has declined with its upkeep of the property. Each time that I stay there I have to do a deep cleaning. My most recent stay I found dirty towels left underneath the cabinet in the bathroom, the tubs are dirty and they really need new bed linen.
Business response:
Dear Sherie, Thank you for taking the time to share your feedback. We appreciate your kind words about our staff, and we sincerely apologize for the issues you encountered with the condition of your room. Your comments regarding cleanliness and linen are taken very seriously and have been shared with our team to help improve our standards. We are committed to providing a comfortable and well-maintained environment for our guests, and we hope you might consider giving us another opportunity in the future to deliver a stay tha... read more
Considering its convenient location near the downtown of Alexandria and its affordable price, I have nothing to complain. Just that the room smells badly even though it said to be a smoke-free room. The smell came back strong the 2nd day even I didn't smoke at all. I think the smell came in from other rooms. The hallway smells badly, too. The bedsheets are clean. The bathroom sink knob is old-fashioned and hard to twist. People chooses to stay in this hotel for its convenience and affordability, and cleanliness can be satisf... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,583 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.