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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amenities. There is a kitchen just no pots and pans to cook with so what is the point of having a kitchen. Microwave didn’t work either. So really, it wasn’t an extended stay America like advertised. Well it was an experience
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We appreciate you staying with us and regret that certain in-room features did not function as expected, which impacted your overall impression. Please accept our sincere apologies for the inconvenience this caused. Your feedback has been shared with our team, as it is essential for identifying areas that need attention and improvement. We are committed to enhancing functionality and ensuring a more consistent guest experience moving forward. We trul... read more
Love this hotel
Coffee, oatmeal packs and packaged muffins. Vending machine took our $4.00. Room wasn't clean. No one was at the desk to help us multiple times.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad that you were able to enjoy some of the available amenities, though we sincerely apologize for the inconveniences you encountered, including issues with room readiness, access to assistance, and vending services. Your comments have been shared with our team to help enhance both cleanliness and responsiveness, ensuring a smoother experience for future guests. We value your visit and hope you will consider returning, giving us the opportunity to provide a more comfort... read more
Staff was very courteous and accomodating to me and my family. However, after hours, hard to find front desk staff if you need something. Hotel is basic and comfortable. Don't expect much. Breakfast shouldn't be called that....it's coffee, tea, oatmeal, and very small muffins that are available. Better than nothing, but don't call it free breakfast. Rooms have kitchenettes (refrigerator, microwave, and two hotplates, and two bar height chairs, and our room had two beds, but no where else to sit comfortably. If you need any p... read more
Business response:
Dear Guest, Thank you for sharing such a detailed review of your stay. We are pleased to hear that our staff was helpful and that you found the hotel safe and conveniently located near shops and restaurants. We are also glad the pet-friendly policy was a plus for you and your family. At the same time, we regret that certain aspects of your stay did not meet expectations. We apologize for the difficulty in reaching the front desk staff after hours. We understand your worries about the breakfast options not meeting your taste.... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.4 star rating with 2,681 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.